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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in supporting orthopedic surgeries, including proficiency in Mako SmartRobotics™ and manual procedures. Capable of managing account administration, collaborating with cross-functional teams, and maintaining professional relationships with surgeons and OR staff.
Highest-signal resume keywords
Orthopedic Surgery SupportMako SmartRobotics™Clinical ExperienceAccount AdministrationCustomer Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Case CoverageCT-Based PlanningInstrumentation ChecksEquipment SetupTechnical TroubleshootingInventory ManagementCase DocumentationSurgical TechnologyPhysical TherapyMedical Scribing
Soft Skills
ProfessionalismFocus Under StressRelationship BuildingCollaborationCommunication
Certifications & Qualifications
Valid Driver’s LicenseCompletion of Required Trainings
Industry Keywords
Operating RoomSurgeon PreferencesProduct DemonstrationsCustomer TrainingLogistics
About the role
Key responsibilities & impact- Gain competency in solo case coverage for manual and robotic procedures through hands-on training
- Assist surgeons with pre-operative CT-based planning, implant sizing, and positioning using advanced software
- Support full case preparation, including instrumentation checks, equipment setup, and OR readiness
- Troubleshoot technical issues in the operating room
- Support daily account coordination, including inventory management and logistics
- Shadow experienced teammates to understand territory dynamics and surgeon preferences
- Participate in product demonstrations, cadaver labs, education programs, and customer training events
- Build and maintain relationships with surgeons, OR staff, and cross-functional partners
- Manage account administration, system updates, and case documentation
- Collaborate with sales partners to ensure seamless execution and customer experience
- Provide on-call coverage during evenings, weekends, and holidays
- Support orthopedic surgeries using Mako SmartRobotics™ and manual orthopedic procedures
Requirements
What you’ll need- Bachelor’s degree OR associate degree with 4 years of professional and/or related experience OR high school diploma with 6 years of professional and/or related experience
- Preferred: 1 year of relevant work experience
- Previous clinical experience (nursing, physical therapy, surgical technology, athletic training, personal training, medical scribing, etc.) preferred
- Extracurricular involvement such as community service, leadership organizations, or athletic teams preferred
- Ability to lift, push, pull, and carry up to 50 lbs
- Ability to stand for extended periods
- Ability to manage stressful OR situations with professionalism and focus
- Exerting up to 50 lbs of force occasionally and/or up to 20 lbs of force constantly to move objects
- Must have a valid driver’s license
- Fluency in written and spoken English required
- Willingness and ability to provide 50% travel
- Ability to handle instruments that may have been contaminated by blood or bodily fluids
- Completion of required trainings, competencies, and certifications
Benefits
Comp & perks- Work Flexibility: Field-based
- On-call coverage during evenings, weekends, and holidays
- Stryker-provided safe working environment in compliance with OSHA regulations
- Potential COVID-19 vaccination requirement depending on customer requirements
