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About the role
Key responsibilities & impact- Build clinical and technical expertise in Mako SmartRobotics and manual orthopedic procedures
- Assist surgeons in the operating room with pre-operative planning, case preparation, system setup, and real-time procedural workflows
- Support CT-based planning, implant sizing, registration, and intra-operative Mako support
- Gain competency in solo case coverage for manual and robotic procedures
- Check instrumentation, set up equipment, and ensure OR readiness
- Troubleshoot technical issues in the operating room
- Coordinate daily accounts, including inventory management and logistics
- Shadow experienced teammates to understand territory dynamics and surgeon preferences
- Participate in product demonstrations, cadaver labs, education programs, and customer training events
- Build and maintain relationships with surgeons, OR staff, and cross-functional partners
- Manage account administration, system updates, and case documentation
- Collaborate with sales partners to deliver a unified customer experience
- Complete required trainings, competencies, and certifications
- Provide on-call coverage during evenings, weekends, and holidays
Requirements
What you’ll need- Bachelor’s degree OR Associate degree with 4 years of professional and/or related experience OR High school diploma with 6 years of professional and/or related experience
- 1 year of relevant work experience preferred
- Previous clinical experience preferred, including nursing, physical therapy, surgical technology, athletic training, personal training, or medical scribing
- Extracurricular involvement such as community service, leadership organizations, or athletic teams preferred
- Ability to lift, push, pull, and carry up to 50 lbs
- Ability to stand for extended periods
- Ability to manage stressful OR situations with professionalism and focus
- Must have a valid driver’s license
- Fluency in written and spoken English required
- Ability to provide on-call coverage during evenings, weekends, and holidays
- Travel percentage: 60%
Benefits
Comp & perks- Safe working environment provided in compliance with OSHA regulations
- Equal opportunity employment
- COVID-19 vaccination may be provided/required depending on customer requirements