Enablement Specialist – Advanced Ops

Stryker

. Partner with ProAssure Services leadership to drive operational planning, service strategy, resource alignment, and continuous improvement initiatives .

Posted 10/13/2026full-timeRemote • United StatesMid-LevelSenior💰 $89,300 - $193,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in healthcare IT, operational planning, and service strategy, with a strong focus on enhancing serviceability and operational efficiency. Proficient in developing deployment strategies and providing technical guidance to stakeholders while ensuring customer service excellence.

Highest-signal resume keywords

Healthcare IT ExperienceOperational PlanningClinical Integrations ManagementCustomer Service ExcellenceTechnical Guidance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Database ManagementAnalytical SkillsTroubleshooting SkillsImplementation StrategiesDeployment Approaches

Soft Skills

Strong Communication SkillsCollaboration SkillsMentoring Skills

Tools & Technologies

MS OfficeExcel

Industry Keywords

Clinical Communication SolutionsHealthcare EnvironmentOperational EfficiencyService StrategyContinuous Improvement

About the role

Key responsibilities & impact

Partner with ProAssure Services leadership to drive operational planning, service strategy, resource alignment, and continuous improvement initiatives
Lead and contribute to strategic projects and continuous improvement initiatives across ProAssure Services and cross-functional teams
Assess operational, technical, and support requirements for new solutions and services
Develop implementation and deployment approaches, establish support processes, and validate operational readiness
Evaluate product deployment and utilization within customer environments and translate customer needs into best practices, deployment strategies, support models, documentation, training, tools, and operational processes
Identify opportunities to enhance serviceability, scalability, and operational efficiency
Act as a trusted technical partner to customer stakeholders and help maximize the value of clinical communication and workflow solutions
Mentor and provide technical guidance to ProAssure members and internal stakeholders
Provide account coverage to ensure uninterrupted customer service

Requirements

What you’ll need

Bachelors in Computer Science, Engineering, Business Administration or Information Technology, or in lieu of degree, 6+ years of additional relevant experience
Minimum 4 years of healthcare IT (HIT) experience supporting IT infrastructure & IT teams within a healthcare environment
Demonstrated experience supporting clinical end users through rounding and training
Knowledge of clinical integrations with third party systems and applications and experience managing a database-driven system
Travel up to 50% within the US with potential for international travel
Must be a US Citizen
Highly proficient with MS Office, especially Excel
Demonstrated analytical and troubleshooting skills, capable of diagnosing and resolving technical issues independently
Strong communication skills, capable of collaborating with both technical and non-technical stakeholders
Demonstrated success in delivering customer service excellence and presenting to large groups of people
Able to work successfully in different customer environments while managing competing priorities