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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in biomedical equipment maintenance, repair, and installation while ensuring compliance with healthcare facility standards and safety protocols. Proficient in customer relationship management and effective communication of service findings and recommendations.
Highest-signal resume keywords
Biomedical Equipment MaintenanceTechnical Service ExperienceCustomer Relationship ManagementMicrosoft Office ProficiencyHealthcare Compliance Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Equipment RepairPreventive MaintenanceSystem ConfigurationTechnical Manual InterpretationService Documentation
Soft Skills
CommunicationProblem-SolvingCustomer Service
Certifications & Qualifications
High School Diploma or GEDValid Driver's License
Industry Keywords
HealthcareBiohazardous MaterialsPPE RequirementsService GuidelinesQuality Standards
About the role
Key responsibilities & impact- Develop and maintain relationships with healthcare customers, sales and commercial teams, and internal partners
- Travel to hospitals and healthcare facilities for service requests, installations, and preventive maintenance
- Troubleshoot, diagnose, and repair equipment issues
- Install, maintain, and inspect medical equipment according to service guidelines and quality standards
- Support software, connectivity, and system configuration activities
- Coordinate service schedules and prioritize customer requests
- Communicate service findings, recommendations, and timely updates
- Document service activities, repairs, parts usage, and results in company systems
- Interpret technical manuals, service bulletins, and engineering documentation
- Travel between customer sites in a company-provided vehicle across the assigned territory
Requirements
What you’ll need- High school diploma or GED
- Valid driver's license
- Ability to travel frequently within the assigned territory, including overnight and weekend travel as needed, and occasional travel outside the territory
- Proficiency with Microsoft Office applications
- Ability to meet healthcare facility credentialing, compliance, safety, and access requirements, potentially including vaccinations, training, screening requirements, and PPE
- Ability to perform essential physical requirements, including standing, walking, bending, extended customer-site work, regularly moving up to 20 pounds, and occasionally lifting up to 75 pounds
- Minimum 3 years of technical service, equipment repair, maintenance, or related experience preferred
- Associate degree, bachelor's degree, or formal technical training in a technical discipline preferred
- Experience with biomedical equipment maintenance, repair, installation, or field service support preferred
- Ability to work overtime, evening, overnight, or weekend schedules as required
- Ability to work in healthcare environments where biohazardous materials may be present and comply with safety, confidentiality, customer-site, company, and PPE requirements
Benefits
Comp & perks- Company-provided vehicle for work-related travel
- Medical coverage
- Dental coverage
- Vision coverage
- 401(k)
- Paid time off
- Employee stock purchase plan
- Tuition reimbursement
- Life insurance
- Disability coverage
- Wellbeing programs