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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in biomedical equipment maintenance, repair, and installation while ensuring compliance with healthcare facility standards and safety protocols. Proficient in troubleshooting and diagnosing equipment issues, with strong communication skills for coordinating service activities and customer interactions.
Highest-signal resume keywords
Biomedical Equipment MaintenanceTechnical Service ExperienceMicrosoft Office ProficiencyHealthcare Compliance KnowledgeCustomer Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Equipment RepairPreventive MaintenanceService DocumentationTechnical Manual InterpretationSystem Configuration Support
Soft Skills
CommunicationProblem-SolvingCustomer Service
Certifications & Qualifications
High School Diploma or GEDValid Driver's License
Industry Keywords
Healthcare EnvironmentPPE RequirementsService GuidelinesQuality StandardsField Service Support
About the role
Key responsibilities & impact- Develop and maintain relationships with customers and internal partners, including sales and commercial teams
- Travel to hospitals and healthcare facilities to complete service requests, installations, and preventive maintenance
- Troubleshoot, diagnose, and repair equipment issues
- Install, maintain, and inspect medical equipment according to service guidelines and quality standards
- Support software, connectivity, and system configuration activities
- Coordinate service schedules, prioritize customer requests, communicate findings and recommendations, and provide updates
- Document service activities, repairs, parts usage, and results in company systems
- Interpret technical manuals, service bulletins, and engineering documentation
- Work in healthcare environments, including areas where biohazardous materials may be present, while following site requirements, safety standards, confidentiality policies, company procedures, and PPE requirements
Requirements
What you’ll need- High school diploma or GED
- Valid driver's license and ability to travel frequently within the assigned territory, including overnight and weekend travel as needed, as well as occasional travel outside the territory
- Proficiency with Microsoft Office applications
- Ability to meet healthcare facility credentialing, compliance, safety, and access requirements, which may include vaccinations, training, screening requirements, and personal protective equipment (PPE), with or without reasonable accommodation
- Ability to perform the essential physical requirements, including standing, walking, bending, working at customer sites for extended periods, regularly moving up to 20 pounds, and occasionally lifting up to 75 pounds
- Minimum 3 years of technical service, equipment repair, maintenance, or related experience
- Associate degree, bachelor's degree, or formal technical training in a technical discipline
- Experience with biomedical equipment maintenance, repair, installation, or field service support
Benefits
Comp & perks- Company-provided vehicle for work-related travel
- Medical, dental, and vision coverage
- 401(k)
- Paid time off
- Employee stock purchase plan
- Tuition reimbursement
- Life insurance
- Disability coverage
- Wellbeing programs
