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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in process improvement and operational excellence, utilizing Lean methodologies to enhance HR process management and deliver value to employees. Proficient in project management and collaboration with global stakeholders to implement effective process designs and training.
Highest-signal resume keywords
Lean MethodologyProject ManagementHR Operations ExperienceTraining DevelopmentWorkday Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Process ImprovementProblem-SolvingProcess DesignChange ManagementValue Tracking
Soft Skills
Critical ThinkingCollaborationCommunication
Tools & Technologies
MiroMuralWhiteboardServiceNow
Certifications & Qualifications
Lean Certification
Industry Keywords
HR Process ManagementOperational ExcellenceBusiness LiaisonStakeholder EngagementKaizen
Tech Stack
Tools & technologiesServiceNow
About the role
Key responsibilities & impact- Work with Process Owners or Project Leads to identify, plan, and scope process work and improvement projects
- Act as the main business liaison for process improvements and subject matter expert in operational excellence
- Improve HR process management and maturity to enhance value delivery to employees
- Identify process gaps, role clarity issues, inefficiencies, needs, and pain points with HR teams and the business
- Align projects with business objectives and standards through collaboration with the HR Project Management Office
- Assess business impacts of process changes to inform change management and communications
- Scope, lead, and manage problem-solving workshops and use Lean techniques to identify root causes and improvement opportunities
- Select and analyze project measures, including process measures
- Support technology assessment and selection
- Develop standardized, efficient, and cost-effective process designs
- Implement and operationalize new or changed processes with the business
- Prepare deliverables and manage handoff to the business
- Track, calculate, and capture the value of process improvements
- Create Lean education materials and deliver Lean training
- Lead projects using critical thinking and independent judgment
- Report to the HR Process Excellence Senior Manager
- Collaborate with global stakeholders across multiple regions and time zones
Requirements
What you’ll need- Bachelor’s degree, or relevant experience, in an engineering, logistics, or technical discipline from an accredited university
- 2+ years of business-facing HR, HR COE, HR Operations, or other role-related experience
- Lean experience through course curriculum, certification, or practical application of Lean methodology
- Strong track record of accomplishments, with ability to clearly articulate achievements and impact
- Experience with virtual collaboration tools such as Miro, Mural, or Whiteboard
- Ability to travel up to 20%
- Project management skills and/or Kaizen event experience, from initiation through full implementation
- Experience with training development and delivery
- Experience with Workday and ServiceNow
Benefits
Comp & perks- Remote, hybrid, or onsite work flexibility
- Fixed-term assignment through December 31, 2027
- Comprehensive benefits package
- Possible incentive compensation, such as bonus and/or commissions where applicable
- Lean education and training opportunities
