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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expert-level knowledge of Mako Robotic Systems and Manual Joint Replacement Instrumentation, providing clinical support and training to healthcare professionals. Proven ability to manage schedules, execute clinical functions, and ensure compliance with regulatory standards while delivering exceptional customer experiences.
Highest-signal resume keywords
MAKO CertificationOrthopedic Surgery KnowledgeRobotic-Assisted Surgical TechnologyClinical Training and SupportProblem-Solving Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Mako Robotic ApplicationsJoint Replacement InstrumentsClinical InquiryTechnical SupportRegulatory Compliance
Soft Skills
Interpersonal SkillsPersuasive CommunicationTraining and EmpowermentDecision-Making Under Pressure
Tools & Technologies
RepSuite
Certifications & Qualifications
MAKO Certification
Industry Keywords
Robotic SurgeryClinical ApplicationsHealthcare Provider RelationshipsProduct IntegrityQuality Standards
About the role
Key responsibilities & impact- Support robotic and manual joint replacement procedures with JR/MPS teams
- Manage scans and schedules in RepSuite across multiple territories
- Cover employee leaves of absence and other business needs
- Report directly to the Senior Manager, LEAP and work alongside local Mako Managers, JR Sales Managers, and GMs
- Assist and train with local JR teams when not deployed
- Execute necessary clinical functions with local teams
- Maintain expert-level knowledge of Mako robotic systems, functionalities, clinical applications, manual joint replacement instrumentation, and implants
- Serve as a clinical resource by providing insights, training, and support to healthcare professionals
- Deliver customer experiences for surgeons, nurses, and clinical staff during deployments
- Ensure healthcare teams are proficient in MAKO technology and understand clinical benefits and program resources
- Provide clinical inquiry, troubleshooting, and technical support for Mako and manual instrumentation and implants
- Build and maintain relationships with healthcare providers, hospital staff, internal team members, and potential new customers
- Understand customer needs and advocate for customers within Stryker
- Ensure clinical practices comply with regulatory requirements and internal quality standards
- Assist in maintaining product integrity and safety
- Travel for field assignments lasting from approximately two weeks to three months or more
Requirements
What you’ll need- 4-year degree or equivalent required
- MAKO certification required
- Minimum 3 years of relevant work experience required
- Minimum 2 years of experience with MAKO robotic applications and joint replacement manual instruments and implants
- Strong knowledge of orthopedic surgery and robotic-assisted surgical technology and applications
- Excellent interpersonal skills and persuasive communication skills
- Ability to train and empower others with responsibilities during deployment
- Ability to handle routine travel, often on short notice, for months at a time
- Problem-solving skills and ability to make informed decisions under pressure
- Ability to work across the 48 continental United States
- Willingness and ability to travel 90%