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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in driving sales and managing a high-performing team within the Joint Replacement sector, with a strong focus on customer service, strategic business planning, and effective communication. Proficient in utilizing CRM and ERP systems to enhance operational efficiency and support business growth.
Highest-signal resume keywords
Joint Replacement Product KnowledgeSales LeadershipCRM System KnowledgePresentation SkillsCommercial Acumen
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ExperienceMarketing ExperienceAnatomical ProficiencyEconomic KnowledgeTeam LeadershipMako Platform TrainingBusiness DevelopmentForecastingInstrument UtilisationOrder-to-Cash Process
Soft Skills
Strong CommunicationInterpersonal SkillsNegotiating SkillsOrganizational SkillsSelf-Motivated
Tools & Technologies
CRM SystemERP SystemMS OfficeModern Presentation Media
Industry Keywords
Joint ReplacementRoboticsClinical ChampionsCustomer MarketingCase CoverageMarket DynamicsProfit Centre ManagementRegional Travel
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Drive the Joint Replacement business through the North East region in the UK
- Manage the sales area, employee leadership, sales/turnover and costs
- Exceed quarterly and yearly business budgets while managing instrument utilisation, recurring revenue pipeline development and forecasting
- Lead, motivate, coach and develop a high-performing sales and service team
- Mentor new hires on clinical, sales and marketing skills, procedural workflow, daily activities and role responsibilities
- Provide basic Mako platform training, including instrumentation, implants and procedural consumables
- Register Mako Product Specialists for application training courses in the UK and Amsterdam
- Support internal launches and staff training at new Mako installation sites
- Coordinate scheduled case coverage across the defined geography and Mako Product Specialist team
- Collaborate with Mako teams in Europe and the USA to ensure case coverage
- Develop plans with hospital staff, customer marketing and surgeons to increase implant and procedural volume
- Collaborate with contracts and pricing, compliance, customer service and accounting teams to maintain the order-to-cash process
- Build local clinical champions for current and future technology platforms
- Use market dynamics and creative business development to accelerate current and future technologies
- Maintain exceptional customer service levels
- Report to the Business Unit Manager, Joint Replacement, North UK
Requirements
What you’ll need- Training in a medical, scientific, technical career or degree in sciences/economics
- Verifiable successful sales and/or marketing experience
- Experience in team leadership
- Ideally product knowledge in Joint Replacement & Robotics segments
- Anatomical proficiency
- Economic knowledge
- Commercial skills in leading a profit centre
- Knowledge of a CRM system
- Knowledge of an ERP system
- Computer skills, MS Office
- Presentation skills with modern presentation media
- Strong leadership skills
- Strong communicator who is excellent in developing relationships
- Disciplined and organized communication and interpersonal skills
- Negotiating skills and power of persuasion
- Commercial acumen
- Ability to handle communications, criticism and conflict
- Ability to work under pressure
- Strategic approach to business planning
- Integrity and strong ethics
- Self-motivated and achievement driven
- Willingness to undertake regional travel and stay away from home overnight regularly
- Ability to be based centrally within the defined region
Benefits
Comp & perks- Incentive compensation such as bonus and/or commissions where applicable
- Comprehensive benefits package
- Home-based work arrangement
- Regional travel and overnight stays for customer visits