Senior Customer & Employee Engagement Specialist

Stryker

. Lead customer engagement activities and employee engagement initiatives for the Redmond site .

Posted 10/23/2026full-timeRedmond • Washington • United StatesSenior💰 $74,100 - $108,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in event management, customer engagement, and employee engagement initiatives while ensuring compliance with brand guidelines and policies. Skilled in stakeholder collaboration, communication development, and program effectiveness measurement.

Highest-signal resume keywords

Event ManagementCustomer EngagementEmployee Engagement InitiativesStakeholder CollaborationProgram Effectiveness Measurement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

PlanningCoordinationExecutionBudget ManagementTravel CoordinationVendor ManagementPerformance MetricsFeedback SurveysCompliance ManagementCommunication Management

Soft Skills

Relationship BuildingAccountabilityAlignmentFacilitationBrand Stewardship

Certifications & Qualifications

Bachelor's Degree

Industry Keywords

Stryker Brand StandardsEmployee Engagement ProgramsDivisional EventsShowroom ManagementIntranet Content

About the role

Key responsibilities & impact

Lead customer engagement activities and employee engagement initiatives for the Redmond site
Facilitate planning and stakeholder meetings and drive alignment, accountability, and actionable outcomes
Own end-to-end planning and logistics for customer site visits, employee engagement programs, and divisional events
Deliver customer and employee experiences that reflect Stryker's brand standards and comply with applicable policies
Serve as the Redmond onsite lead
Prepare and distribute meeting agendas and supporting documents
Manage the Redmond showroom experience and keep it customer-ready
Create and manage the Redmond showroom calendar and annual onsite activities
Lead the Redmond-based Connection Crew engagement committee
Partner with the Medical Employee Engagement Team and Inclusion Council
Develop Redmond site-specific communications, including emails, newsletter content, intranet content, and event communications
Partner with leaders and stakeholders to identify engagement opportunities and recommend programs
Measure and evaluate program effectiveness using feedback surveys, performance metrics, and reporting
Build and maintain relationships with internal and external stakeholders
Serve as a brand steward promoting Stryker's brand guidelines
Assist with planning, execution, and facilitation for other Customer and Employee Engagement functions

Requirements

What you’ll need

Bachelor's degree
2+ years of professional experience
Event management experience preferred
Ability to work 3 days onsite at the Redmond, Washington location
Ability to travel 20%
Ability to plan, coordinate, and execute customer site visits, employee engagement initiatives, and divisional programs
Experience managing communications, scheduling, budgets, travel coordination, vendors, and resources
Ability to ensure compliance with applicable policies and requirements
Experience measuring program effectiveness through feedback surveys, key performance metrics, and reporting
Ability to build and maintain relationships with internal and external stakeholders
Ability to adhere to and promote brand guidelines

Benefits

Comp & perks

Hybrid work flexibility
20% travel opportunity/allowance