Service Associate

Stryker

. Collect single-use devices at hospitals within the designated territory .

Posted 11/10/2026full-timeFrankfort • Kentucky • United StatesJuniorMid-Level💰 $22 - $29 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service and relationship-building skills while effectively managing collections of single-use devices in hospital settings. Proficient in using computer programs and office equipment to support administrative tasks and reporting.

Highest-signal resume keywords

Customer ServiceRelationship BuildingMicrosoft Office SuiteValid Driver's LicensePhysical Stamina

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Collection TrackingEducational In-ServicingForce ExertionVisual AcuityMobility and Dexterity

Soft Skills

Effective CommunicationPresentation Skills

Tools & Technologies

Power BIMicrosoft WordMicrosoft ExcelMicrosoft OutlookMicrosoft PowerPoint

Certifications & Qualifications

High School Degree or GED

Industry Keywords

Single-Use DevicesHospital AdministrationOperating RoomsElectrophysiology LabsCath Labs

About the role

Key responsibilities & impact

Collect single-use devices at hospitals within the designated territory
Visit all areas of hospitals, including operating rooms, patient floors, patient rooms, Electrophysiology labs, and Cath labs
Engage with hospital staff, OR personnel, Supply Chain, EVS, sales representatives, O.R. Management, facility champions, Hospital Administration, and other stakeholders
Provide customer service, training, and education on Stryker Sustainability Solution’s bins and collectible devices
Partner with the supervisor and sales representatives to build customer relationships
Increase collections of single-use devices for customers
Participate in weekly huddles, annual in-person team meetings, and administrative communications
Follow sales code of conduct and Stryker Employee Handbook policies and procedures
Perform educational in-servicing and administrative receipt growth reporting and collection tracking

Requirements

What you’ll need

Valid and unrestricted driver’s license and appropriate insurance to travel by car as required
Highschool degree or GED
Use of your personal vehicle (drive 80-100 miles/day depending on territory)
Ability to obtain and maintain needed credentials at all hospitals within assigned territory
Ability to effectively use computer programs (e.g. Word, Excel, Outlook, Power BI and Power Point)
Ability to exert up to 60 pounds of force daily and/or up to 20 pounds of force constantly
Ability to push/pull up to 60 pounds of force constantly and lift up to 40 pounds
Near visual acuity (corrected) and color vision
Mobility, bending, standing, stooping, and finger dexterity
Ability to communicate effectively through presentation skills, email and phone
Ability to use common office equipment (e.g. PC, Microsoft Office, smartphone)