Student Basic Needs Coalition

General

• Own SBNC’s product vision and strategy, translating organizational goals, student needs, and campus-partner needs into a prioritized roadmap
• Align product investment with SBNC’s broader strategy, impact goals, communications, and fundraising priorities
• Establish a repeatable process for identifying barriers to student action, prioritizing hypotheses, and selecting interventions to test
• Build, hire, mentor, and grow a lean technology team
• Define where AI belongs in SBNC’s product and evaluate AI-enabled features for efficacy, accuracy, reliability, bias, and safety
• Design and run qualitative and quantitative research with students, campus partners, and staff
• Diagnose why students drop off or struggle to complete key actions and prioritize barriers to address
• Determine which problems, features, and capabilities campus partners value and may pay for
• Design lightweight rapid experiments before committing significant engineering resources
• Interpret research, product, and experiment results rigorously
• Define success metrics and assess whether products and changes improve student behavior and outcomes
• Identify and validate problems, define core products and AI-enabled capabilities, and bring them to market
• Personally write specifications, review designs, unblock engineering, and make day-to-day product decisions
• Prioritize and sequence roadmap work while balancing speed, quality, learning, impact, and limited engineering capacity
• Report to the Executive Director and lead the Founding Engineer plus two planned additional engineers

Chief Product Officer