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Chief Growth Officer, Chief Partnerships Officer
Student Basic Needs Coalition. Set SBNC's growth and marketing strategy across institutional and direct-to-student channels .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in growth strategy, partnership development, and revenue generation, with a strong focus on building scalable systems and processes. Proven ability to lead teams, manage relationships with institutional partners, and drive successful go-to-market strategies.
Highest-signal resume keywords
Growth Strategy DevelopmentPartnership DevelopmentRevenue GenerationGo-To-Market Strategy ExecutionCRM Tools Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Market ResearchPipeline DevelopmentSales MotionPricing StrategyAdoption TestingPerformance Data AnalysisBusiness DevelopmentRenewals and UpsellsPartner Success ManagementRevenue Management
Soft Skills
Relationship BuildingCommunication SkillsResourcefulnessStrategic MindsetUrgency
Tools & Technologies
HubSpot CRMSalesforce
Industry Keywords
Institutional PartnershipsDirect-To-Student ChannelsGrowth MarketingBrand AwarenessCommunity of Practice
About the role
Key responsibilities & impact- Set SBNC's growth and marketing strategy across institutional and direct-to-student channels
- Identify priority markets, segments, and distribution opportunities
- Achieve targets for Navvy screener adoption, partnerships, and revenue
- Report performance to the executive team, funders, and board
- Own and evolve go-to-market strategy, including segmentation, positioning, packaging, pricing, pilot design, sales motion, and testing
- Build and manage the growth function, including roles, systems, processes, staff development, and future hiring
- Build and manage a nationwide pipeline of campus, state, system, and institutional partners
- Lead partnership development and sales from outreach through negotiation, close, and implementation
- Own high-stakes system and state-level relationships and oversee partnerships
- Use HubSpot CRM data and forecasting to drive pipeline visibility and decisions
- Grow earned revenue alongside philanthropic revenue while preserving equitable student access
- Own the earned-revenue P&L and set annual and multi-year targets with the COO
- Build a scalable partner-success model and support successful partner launches
- Own renewal and expansion strategy and targets
- Partner with the Chief Product Officer to ensure effective Navvy delivery and inform product development
- Sustain a community of practice among institutional partners and translate field learnings into replicable practices
- Track partner satisfaction and account status
- Lead demand generation, brand awareness, and growth marketing
- Build SBNC's brand and positioning with institutional buyers through case studies, conferences, thought leadership, and sales enablement
- Own direct-to-student reach strategy across creator, social, search, and referral channels
- Build non-campus distribution partnerships with nonprofits, food banks, and workforce programs
- Run structured channel testing with hypotheses, thresholds, and stop criteria
- Track completed screenings, cost per completed screening, and downstream benefit applications
Requirements
What you’ll need- Commitment to SBNC's mission to help postsecondary students connect to needed resources
- Treating students as co-designers and prioritizing those facing the greatest barriers
- Resourcefulness, urgency, quality, and follow-through
- Commitment to Design for Scale
- Comfort wearing multiple hats and owning outcomes
- Startup mentality and commitment to learning together
- Functional or executive-level leadership experience with 7+ years of management experience
- Significant experience leading growth, partnerships, business development, sales, or a related function
- Willingness and ability to perform individual-contributor-level work
- Personally owned and drove at least $500K in annual recurring revenue from complex institutional buyers
- Experience leading new business development and partner success/expansion, including renewals and upsells
- Experience developing and executing go-to-market strategy, including market research, positioning, pricing, pipeline development, and adoption testing
- Experience partnering with or overseeing marketing to drive pipeline or adoption
- Experience building systems, processes, or a team from the ground up in an early-stage or resource-constrained environment
- Strong relationship-building and communication skills
- Ability to navigate complex institutions and influence senior decision-makers
- Strategic and analytical mindset
- Experience using performance data, experimentation, and CRM tools such as HubSpot or Salesforce
- Candidates must reside in and be authorized to work in one of the 50 U.S. states or the District of Columbia
- SBNC does not offer visa sponsorship
Benefits
Comp & perks- 10% target performance bonus
- Medical insurance (100% Paid Employee Only Coverage, 50% for dependents)
- Flexible PTO (after a 90-day introductory period)
- 12 weeks of Paid Parental Leave
- 11 federally recognized holidays
- Paid Org-wide office closures: March (1 week); July (1 week); November (1 week); End of year (2 weeks)
- Starter 401(k) retirement plan
- Home office setup stipend
- Fully remote work