Chief Growth Officer

Student Basic Needs Coalition

. Set SBNC's growth and marketing strategy across institutional and direct-to-student channels .

Posted 10/13/2026full-timeRemote • United StatesLead💰 $170,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in growth strategy, partnership development, and revenue generation within the higher education sector. Proven ability to build and manage teams, execute go-to-market strategies, and leverage CRM tools for data-driven decision-making.

Highest-signal resume keywords

Growth Strategy DevelopmentPartnership DevelopmentRevenue GenerationGo-To-Market Strategy ExecutionCRM Tool Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Market ResearchPipeline DevelopmentSales MotionPricing StrategyAdoption TestingBusiness DevelopmentRenewals and UpsellsData AnalysisPerformance TrackingBrand Awareness

Soft Skills

Relationship BuildingCommunication SkillsResourcefulnessStrategic MindsetTeam Leadership

Tools & Technologies

HubSpot CRMSalesforceMarketing Automation ToolsData Forecasting ToolsDigital Marketing Platforms

Industry Keywords

Higher EducationInstitutional PartnershipsNonprofit CollaborationStudent Basic NeedsCommunity Engagement

About the role

Key responsibilities & impact

Set SBNC's growth and marketing strategy across institutional and direct-to-student channels
Identify priority markets, segments, and distribution opportunities using data, partner feedback, and organizational positioning
Achieve targets for Navvy screener adoption, partnerships, and revenue
Report performance to the executive team, funders, and board
Own and evolve go-to-market strategy for paid offerings, including segmentation, positioning, packaging, pricing, pilot design, sales motion, and willingness-to-pay testing
Build and manage the growth function, including roles, systems, processes, staff development, and future hiring
Build and manage a nationwide pipeline of campus, state, system, and institutional partners
Lead partnership development and sales from outreach through negotiation, close, and implementation
Personally own high-stakes system- and state-level relationships and oversee partnerships
Use HubSpot CRM data and forecasting to drive pipeline visibility and decisions
Scale earned revenue alongside philanthropic revenue while preserving equitable student access
Own the earned-revenue P&L and set annual and multi-year targets with the COO
Build a scalable partner-success model and ensure successful partner launches
Own renewal and expansion strategy, retention, upsells, and revenue growth
Partner with the Chief Product Officer to ensure effective Navvy delivery and feed partner/student insights into product development
Sustain a growth-team community of practice among institutional partners
Track partner satisfaction and account status
Lead demand generation, brand awareness, and growth marketing
Manage marketing contractors and external partners as budget allows
Build SBNC's institutional-buyer brand through case studies, conferences, thought leadership, and sales enablement
Own direct-to-student reach through creator partnerships, social, search, and referral channels
Build non-campus distribution partnerships with nonprofits, food banks, and workforce programs
Run structured channel testing with hypotheses, success thresholds, and stop criteria
Track completed screenings, cost per completed screening, and downstream benefit applications

Requirements

What you’ll need

Commitment to SBNC's mission to help postsecondary students connect to needed resources
Treating students as co-designers and prioritizing students facing the greatest barriers
Resourcefulness and urgency while maintaining quality and follow-through
Commitment to Design for Scale
Comfort wearing multiple hats and owning outcomes
Startup mentality and willingness to learn through feedback
Functional or executive-level leadership experience with 7+ years of management experience
Significant experience leading growth, partnerships, business development, sales, or a related function
Willingness and ability to perform individual-contributor-level work
Personally owned and drove at least $500K in annual recurring revenue from higher education institutions, government agencies, systems, or similarly complex institutional buyers
Experience leading new business development and partner success/expansion, including renewals and upsells
Experience developing and executing go-to-market strategy, including market research, positioning, pricing, pipeline development, and adoption testing
Experience partnering with or overseeing marketing to drive pipeline or adoption
Experience building systems, processes, or a team from the ground up in an early-stage or resource-constrained environment
Strong relationship-building and communication skills
Ability to navigate complex institutions and influence senior decision-makers
Strategic and analytical mindset
Experience using market feedback, performance data, experimentation, and CRM tools such as HubSpot or Salesforce
Candidates must reside in and be authorized to work in one of the 50 U.S. states or the District of Columbia
SBNC does not offer visa sponsorship
Preferred: experience converting grant-funded or free pilots into paid recurring offerings
Preferred: familiarity with college, system, and state-agency budgeting and procurement
Preferred: experience pricing mission-driven offerings
Preferred: SaaS or tech-enabled services experience
Preferred: experience building institutional buyer brand and sales enablement
Preferred: digital or consumer marketing, community/channel partnerships, or product-led growth experience
Preferred: experience reaching students, young adults, or low-income communities through digital channels, creators, or community organizations
Preferred: experience managing external marketing agencies or contractors and deploying a marketing budget
Preferred: knowledge of public benefits programs or student basic needs
Preferred: experience building practitioner networks or communities of practice

Benefits

Comp & perks

10% target performance bonus
Medical insurance (100% Paid Employee Only Coverage, 50% for dependents)
Flexible PTO (after a 90-day introductory period)
12 weeks of Paid Parental Leave
11 federally recognized holidays
Paid Org-wide office closures: March (1 week); July (1 week); November (1 week); End of year (2 weeks)
Starter 401(k) retirement plan
Home office setup stipend
Fully remote work