Stylitics

Customer Support

• Deliver an exceptional level of program support and contract execution for assigned accounts.
• Complete assigned client tasks, including setup checklists, monitoring, priority lists, gallery setup and upkeep, and routine client requests.
• Oversee style attribution of items and support internal taxonomy updates.
• Execute image editing tasks shared with India Ops, and oversee quality and delivery for clients.
• Receive, prioritize and complete assigned client requests in a timely manner.
• Keep the Client Success team member informed of progress, completion and anything affecting delivery.
• Raise questions, blockers and issues early, and flag matters requiring guidance or escalation.
• Follow the direction set by Client Success for each account.
• Follow established workflows, account-specific instructions and task priorities.
• Maintain excellence in process, documentation, organization and delivery.
• Collaborate with Client Success, the Content team, Delivery Operations and India Ops.
• Work with the Client Support Manager on priorities, workload and capacity constraints.

Explore Client Support Specialist at Stylitics. Review requirements and application details.

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Client Support Specialist