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Account Manager
Suited Connector. Own assigned client accounts and support accounts assigned to the home services vertical .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Account Management with a focus on Lead Generation and Home Services, utilizing analytical skills to drive client retention and growth through effective communication and collaboration across departments.
Highest-signal resume keywords
Account Management ExperienceBusiness AnalyticsPower BIMicrosoft ExcelClient Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account ManagementBusiness AnalyticsCampaign Performance AnalysisReportingData Analysis
Soft Skills
Excellent CommunicationInterpersonal SkillsAttention to DetailPresentation SkillsSelf-Motivated
Tools & Technologies
Power BIMicrosoft Excel
Industry Keywords
Lead GenerationHome ServicesClient AccountsAccount RetentionCollections Process
About the role
Key responsibilities & impact- Own assigned client accounts and support accounts assigned to the home services vertical
- Drive account retention and growth
- Collaborate with all departments on changes and action items supporting vertical growth
- Facilitate onboarding for new accounts with Tech, Accounting, and Compliance teams
- Analyze quality reports, identify issues, and create action plans to improve campaign performance
- Support accounts receivable in the collections process and communicate billing terms by client
- Use Excel and Power BI to identify opportunities to improve client metrics, including budget caps and RPT
- Monitor and deliver weekly and monthly campaign reporting on total revenue, PRT, return rate, and unsold lead data
- Collaborate on business development initiatives
Requirements
What you’ll need- Minimum of two years of Account Management experience, preferably in Lead Gen and/or Home Services
- Excellent communication and interpersonal skills
- Ability to build and maintain strong relationships with clients and internal team members
- Ability to work efficiently in a fast-paced environment and quickly adapt to change and new processes
- Ability to manage multiple accounts and prioritize effectively
- Strong attention to detail and excellent presentation skills
- Ability to convey complex ideas in a clear and compelling manner
- Self-motivated and driven, with a passion for achieving and surpassing sales targets
- Experience with business analytics and reporting tools such as Power BI
- Intermediate Microsoft Excel skills
- Qualified applicants with arrest or conviction records will be considered
Benefits
Comp & perks- Remote and hybrid work options
- Generous Flexible Time Off (FTO)
- 10 company paid holidays annually
- Multiple health insurance plans, including vision and dental insurance
- HSA and FSA contributions
- Matching 401k with immediate vesting
- Pet insurance
- Career and professional growth opportunities
- Awesome social events - BBQ’s, mixers, trivia and more!
- Fast paced, dynamic culture
- Competitive bonus in addition to base salary compensation