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Account Manager – Home Services
Suited Connector. Own assigned accounts and support accounts assigned to the home services vertical .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Account Management with a focus on Lead Generation and Home Services, utilizing business analytics and reporting tools to drive account retention and growth. Proficient in Excel and Power BI for data analysis and campaign performance improvement.
Highest-signal resume keywords
Account ManagementLead GenerationBusiness AnalyticsPower BIMicrosoft Excel
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account ManagementLead GenerationBusiness AnalyticsCampaign Performance AnalysisData Reporting
Soft Skills
Excellent CommunicationInterpersonal SkillsRelationship BuildingAttention to DetailPresentation Skills
Tools & Technologies
Power BIMicrosoft Excel
Industry Keywords
Home ServicesAccount RetentionClient BillingFast-Paced EnvironmentBusiness Development
About the role
Key responsibilities & impact- Own assigned accounts and support accounts assigned to the home services vertical
- Drive account retention and growth
- Collaborate with all departments on changes and action items supporting vertical growth
- Facilitate onboarding for new accounts with Tech, Accounting, and Compliance teams
- Analyze quality reports, identify issues, and create action plans to improve campaign performance
- Support accounts receivable in the collections process and communicate client billing terms
- Use Excel and Power BI to identify opportunities to improve client metrics, including budget caps and RPT
- Monitor and deliver weekly and monthly campaign reporting, including total revenue, PRT, return rate, and unsold lead data
- Collaborate on business development initiatives
Requirements
What you’ll need- Minimum of two years of Account Management experience, preferably in Lead Gen and or Home Services
- Excellent communication and interpersonal skills
- Ability to build and maintain strong relationships with clients and internal team members
- Ability to work efficiently in a fast-paced environment and quickly adapt to change and new processes
- Ability to manage multiple accounts and prioritize effectively
- Strong attention to detail and excellent presentation skills
- Ability to convey complex ideas in a clear and compelling manner
- Self-motivated and driven, with a passion for achieving and surpassing sales targets
- Experience with business analytics and reporting tools such as Power BI
- Intermediate Microsoft Excel skills
Benefits
Comp & perks- Remote and hybrid work options
- Generous Flexible Time Off (FTO)
- 10 company paid holidays annually
- Multiple health insurance plans, including vision and dental insurance
- HSA and FSA contributions
- Matching 401k with immediate vesting
- Pet insurance
- Career and professional growth opportunities
- Awesome social events - BBQ’s, mixers, trivia and more!