Boarding Agent, Maritime Ship Agent

Summit Global Health

. Provide logistics services to Principals to ensure safe and smooth turnaround of appointed vessels within the port office’s jurisdiction .

Posted 10/27/2026full-timeFort Lauderdale • Florida • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates foundational knowledge of Port Operations and Port Agency services while ensuring compliance with maritime regulations. Capable of delivering customer-focused operations and exercising independent judgment in a dynamic environment.

Highest-signal resume keywords

Port Operations KnowledgeCustomer Service SkillsIndependent JudgmentMicrosoft Office ProficiencyTWIC Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Vessel BoardingVendor ProcurementOperational ComplianceTime ManagementAttention to Detail

Soft Skills

Strong InitiativeMultitasking AbilityOrganizational SkillsVerbal Communication SkillsListening Skills

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft SharePointMicrosoft Outlook

Certifications & Qualifications

TWIC CertificationValid Driver's License

Industry Keywords

Maritime RegulationsPort Agency ServicesVessel RequirementsOn-Call ServiceMarine Agency Experience

About the role

Key responsibilities & impact

Provide logistics services to Principals to ensure safe and smooth turnaround of appointed vessels within the port office’s jurisdiction
Manage vessel requirements
Procure relevant vendor services
Undertake vessel boarding as required
Deliver safe, efficient, and customer-focused operations in compliance with maritime regulations and company standards
Exercise discretion and independent judgment on significant operational matters
Perform office and non-manual work supporting Inchcape’s 24-hours-a-day, 7-days-a-week on-call service commitments
Work under the direction of the Operations Manager

Requirements

What you’ll need

Foundational knowledge of Port Operations and Port Agency services
Ability to work independently with limited supervision
Ability to multitask and use strong initiative
Ability to exercise independent judgment within established systems and procedures
Organizational and time management skills
Ability to prioritize, maintain attention to detail, and be results driven
Excellent customer service and communication skills, including strong verbal and listening skills
Ability to board vessels via gangway and/or pilot ladder alongside berth and over open water
Ability to climb, ascend, and descend ladders, stairs, and ramps using feet and legs and/or hands and arms
Ability to lift and carry 50 lbs.
Ability to work in cold, heat, wind, rain, and snow
Advanced proficiency with Microsoft Word, Excel, PowerPoint, SharePoint, and Outlook
High School diploma or GED equivalent required
Prior marine agency experience desired but not required
Eligibility to work in the US
Reliable personal transportation
Valid, non-expired state driver’s license
Vehicle insurance coverage
Must obtain a TWIC within 30 days of appointment or already possess one, and maintain it during employment

Benefits

Comp & perks

Health and financial benefits
Tuition assistance
Employee resource groups
Collaborative workspaces
Company-sponsored events throughout the year
Learning-focused culture
Inclusive environment
Flexible work arrangements and digital collaboration tools
Three weeks’ vacation immediately upon date of hire
10 days Personal/Sick time
12 paid holidays
Paid parental leave
Employee Assistance Program (EAP)
Merit increases and milestone recognition
Career growth and promotion opportunities