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Director, Sales Operations
Sumo Logic. Lead Sumo Logic's global sales operations function and act as a strategic partner to the Chief Revenue Officer .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in global sales operations, financial analysis, and strategic planning, with a strong focus on CRM tools like Salesforce and the ability to drive sales performance through data-driven insights and process improvements.
Highest-signal resume keywords
Global Sales OperationsSales Performance ManagementCRM Tools (Salesforce)Financial AnalysisStrategic Planning
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ManagementCompensation ManagementAdvanced Excel SkillsData AnalysisSales ForecastingBudgetingSales Quota AllocationProcess ImprovementManagement Operating SystemVendor Management
Soft Skills
LeadershipOrganizational SkillsCommunication SkillsAttention to DetailCustomer Focus
Tools & Technologies
CRM SoftwareSalesforceGTM Technology StackManagement Operating System
Industry Keywords
Go-To-Market StrategySales Organization DesignStrategic ProgramsRFPsProcurement
About the role
Key responsibilities & impact- Lead Sumo Logic's global sales operations function and act as a strategic partner to the Chief Revenue Officer
- Shape go-to-market strategy, sales organization design, and investment priorities
- Translate CRO priorities into operational plans and provide data-driven insights for decisions
- Partner with sales, channel, finance, marketing, and legal teams on strategic programs
- Lead global sales forecasting, planning, and budgeting
- Own accurate, on-time sales reporting and build a management operating system for leadership metrics and trends
- Lead the systems administration team supporting go-to-market software
- Oversee system access and provisioning, RFPs, procurement, and vendor management across the GTM technology stack
- Help assign sales quotas and allocate them across the team
- Build the incentive compensation design process and advise senior leadership on compensation programs
- Coordinate planning and reporting with other functions and recommend new reports and tools
- Identify and prioritize sales process improvements and help managers understand bottlenecks
- Roll out enabling technologies, including CRM, to field sales teams
- Monitor CRM data-standard compliance and maximize technology investments
Requirements
What you’ll need- Bachelor's degree in finance, accounting, or a related field, or equivalent experience
- 8+ years of experience in sales performance, including global sales operations, sales management, channel sales/operations, finance, accounting, or compensation management
- 5+ years of experience leading, managing, and mentoring sales teams
- 5+ years of experience with CRM tools, specifically Salesforce, with solid knowledge of systems and data flow and the ability to learn new tools quickly
- Experience acting as a trusted advisor to C-level or senior revenue leadership, including presenting analysis and recommendations that shape strategic decisions
- Strong planning, financial, and analytical skills
- Advanced Excel skills, including building and maintaining complex spreadsheets
- Ability to apply financial and analytical skills to complex business situations
- Track record of hitting sales, profit, and strategic goals for supported teams
- Experience building and using a management operating system that delivers sales quotas, compensation plans, and performance goals on time
- Experience leading process improvements and implementing strategic initiatives affecting the sales team
- Ability to manage multiple project tracks as a high-energy leader
- Strong attention to detail and commitment to quality
- Results-driven, customer-focused approach
- Ability to thrive in a fast-paced environment and prioritize rapidly emerging opportunities
- Strong leadership, organizational, and written and oral communication skills
- Excellent people skills
Benefits
Comp & perks- Remote work arrangement
- AI-powered Talent Matching tool used by Greenhouse (disclosed in posting)