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Sun Hill Industries

Area General Manager

Sun Hill Industries

. Provide strategic leadership and operational oversight for the group’s portfolio of Marriott-branded hotels .

Posted 10/13/2026full-timeUnited StatesMid-LevelSenior💰 $125,000 - $130,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strategic leadership in hotel operations, financial performance, and brand compliance while driving guest satisfaction and talent development. Proficient in managing multi-property oversight and ensuring adherence to Marriott brand standards and operational excellence.

Highest-signal resume keywords
Hospitality ManagementFinancial AcumenMarriott Brand StandardsOperational ExcellenceProject Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
BudgetingForecastingFinancial AnalysisRevenue OptimizationHotel Management SystemsOperational ProgramsQuality AssuranceRisk ManagementGuest SatisfactionChange Management
Soft Skills
LeadershipCommunicationInterpersonal SkillsNegotiationProblem-Solving
Tools & Technologies
Microsoft Office SuiteGuestVoiceMarriott BonvoyMGSProperty Improvement Plans
Industry Keywords
Hospitality RegulationsLabor LawsSafety StandardsMulti-Property OversightOperational Standards

About the role

Key responsibilities & impact
  • Provide strategic leadership and operational oversight for the group’s portfolio of Marriott-branded hotels
  • Report to executive leadership and ownership
  • Drive operational excellence, financial performance, brand compliance, guest satisfaction, and talent development across assigned properties
  • Provide strategic direction and oversight for hotel operations, including Rooms, Food & Beverage, Sales & Marketing, and Engineering
  • Lead, mentor, and evaluate General Managers and executive leadership teams
  • Ensure consistent execution of company initiatives, operational standards, and best practices across the portfolio
  • Lead hotel openings, transitions, renovations, and special projects
  • Ensure compliance with Marriott brand standards, operating procedures, quality assurance programs, and corporate initiatives
  • Oversee GuestVoice, Brand Standard Audits, Quality Assurance, Marriott Bonvoy, MGS, mobile services, property improvement plans, sustainability initiatives, and required certifications
  • Serve as primary point of contact with Marriott Regional Operations and Corporate leadership
  • Drive portfolio profitability through revenue strategies, expense management, and operational efficiencies
  • Oversee annual budgets, forecasts, capital planning, and financial reporting
  • Monitor RevPAR, ADR, occupancy, GOP, NOI, labor productivity, and market share, implementing corrective action as needed
  • Partner with Sales, Revenue Management, and Marketing to maximize revenue and market performance
  • Evaluate business trends, competitive positioning, and commercial opportunities
  • Improve GuestVoice performance, online reputation, service recovery, and guest satisfaction
  • Promote hospitality, accountability, continuous improvement, and an inclusive collaborative culture
  • Recruit, develop, coach, and retain high-performing leaders
  • Drive succession planning, leadership development, performance management, and associate engagement
  • Ensure compliance with company policies, safety regulations, labor laws, and federal, state, and local requirements
  • Oversee risk management, emergency preparedness, life safety, and asset protection initiatives
  • Perform other job-related duties assigned by the supervisor

Requirements

What you’ll need
  • Bachelor’s degree in Hospitality Management, Business Administration, or a related field
  • Advanced degree preferred
  • Minimum 5-7 years of progressive hospitality leadership experience, including multi-property oversight within full-service hotels
  • Extensive experience managing Marriott-branded properties
  • Thorough knowledge of Marriott systems, brand standards, and operational programs
  • Proven executive leadership with the ability to lead, develop, and inspire multi-property hotel leadership teams
  • Comprehensive knowledge of hotel operations and Marriott brand standards, systems, and operating procedures
  • Strong financial acumen, including budgeting, forecasting, financial analysis, and revenue optimization
  • Strategic thinking, exceptional business judgment, problem-solving, and decision-making skills
  • Excellent communication, interpersonal, negotiation, and stakeholder management abilities
  • Demonstrated ability to drive operational excellence, guest satisfaction, and organizational performance
  • Strong project management, organizational, and change management skills with the ability to manage multiple priorities
  • Proficiency in hotel management systems, Microsoft Office Suite, and relevant business technologies
  • Thorough knowledge of hospitality regulations, employment laws, safety standards, and risk management practices
  • Ability to travel regularly and work a flexible schedule based on business needs
  • Availability to work days, evenings, weekends, and holidays
  • Ability to perform required physical duties, including standing, walking, bending, kneeling, climbing, lifting, pushing, and pulling objects weighing up to 250 lbs.
  • Ability to operate a computer, telephone, copier, and other office equipment
  • Neat, clean, and well-groomed appearance

Benefits

Comp & perks
  • Medical, dental, vision insurance
  • 401(k) with company matching
  • Exclusive worldwide Marriott employee travel discount program
  • Equal Opportunity Employer committed to a diverse, inclusive, and respectful workplace