Festival Manager, Merchandise Store

Sundance Institute

. Manage setup, teardown, point-of-sale registers, and daily operations of a pop-up Festival merchandise store .

Posted 11/5/2026full-timeBoulder • Colorado • United StatesMid-LevelSenior💰 $1,111 per weekWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership and organizational skills in managing retail operations, including inventory management, customer support, and staff training. Capable of maintaining security and accountability while providing exceptional service in a fast-paced environment.

Highest-signal resume keywords

Retail ExperienceLeadership SkillsConflict Resolution SkillsInventory ManagementCustomer Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Point-Of-Sale ManagementCash ReconciliationInventory CountsStore SetupDaily Operations Management

Soft Skills

Interpersonal CommunicationOrganizational SkillsSelf-ManagementProblem-SolvingTeam Leadership

Industry Keywords

Retail OperationsFestival MerchandiseStore SecurityCustomer ServiceVolunteer Management

About the role

Key responsibilities & impact

Manage setup, teardown, point-of-sale registers, and daily operations of a pop-up Festival merchandise store
Oversee daily opening and closing and ensure store security
Provide high-level customer support to patrons
Manage inventory and distribution plans and coordinate implementation with Festival Merchandise Assistants
Manage, train, direct, provide feedback to, and support store assistants and volunteers
Set up and organize store displays and modify layouts as necessary
Conduct physical inventory counts upon receipt and at end of day for daily reconciliation
Troubleshoot store issues and escalate as necessary
Conduct opening and closing cash reconciliations
Prepare and deliver a daily store operation report to the manager
Create and submit a detailed wrap report of completed work, procedures, and operations

Requirements

What you’ll need

Legal authorization to work in the United States
3 years of retail experience or related
Conflict resolution skills with a background that includes managing stressful situations
Leadership skills to guide fellow employees and volunteers
Outstanding interpersonal communication skills to work effectively with a variety of people
Excellent organizational skills including self-management of work schedule
Ability to maintain a high level of trust and accountability with inventory
Extended hours, including evenings and weekends, will be required at key points
Ability to work fully onsite in Boulder, CO

Benefits

Comp & perks

Paid sick leave and Institute holidays
Employee assistance program
Employee Wellness Initiatives
Sundance Film Festival passes and benefits (varies each year)