Customer Success Manager

Sungrow Power Supply Co., Ltd.

. Build and nurture trusted, long-term relationships with customers and partners across German-, French- and Italian-speaking Switzerland .

Posted 10/27/2026full-timeRemote • SwitzerlandJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in building customer relationships and accelerating the adoption of clean-energy solutions, with a strong focus on the Swiss market. Proficient in navigating the renewable energy landscape while maintaining a proactive and independent work ethic.

Highest-signal resume keywords

Degree In Electrical EngineeringRenewable Energy Industry ExperienceStrong Communication SkillsCRM KnowledgeGerman And English At C1 Level

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Electrical EngineeringRenewable Energy SolutionsCommercial MindsetCustomer Success SupportProactive Problem Solving

Soft Skills

Strong CommunicationProactive AttitudeAbility To Work IndependentlyCustomer-Focused Approach

Tools & Technologies

Microsoft OfficeCRM Software

Industry Keywords

Clean-Energy SolutionsSwiss MarketPartnership GrowthCustomer Relationship ManagementDACH Region

About the role

Key responsibilities & impact

Build and nurture trusted, long-term relationships with customers and partners across German-, French- and Italian-speaking Switzerland
Accelerate adoption of clean-energy solutions by helping customers get the most out of the company's offerings
Serve as the go-to person for Swiss customers with a proactive customer-focused approach
Identify new opportunities to grow partnerships and apply a commercial mindset
Work independently in a dynamic, fast-paced environment
Visit customers and partners regularly across Switzerland
Help Swiss partners navigate the clean-energy transition
Work close to the market and support customer success for Sungrow's renewable-energy products and solutions

Requirements

What you’ll need

A degree in Electrical Engineering, Electrical & Electronic Engineering, or comparable technical or business studies
Around 2 years of experience in the renewable energy industry, ideally with knowledge of the Swiss market
Strong communication and commercial skills
Proactive "Yes, we can" attitude
Ability to work independently and thrive in a fast-paced environment
Confident use of Microsoft Office
CRM knowledge is a plus
Willingness to travel regularly within Switzerland and occasionally across the DACH region
German and English at C1 level
French or Italian at B2 level is a plus

Benefits

Comp & perks

Home-office based setup
Flexibility of a home-office based setup
Opportunity to work close to the market and make a visible difference for customers
Opportunity to grow alongside a fast-moving greentech company