Sungrow Power Supply Co., Ltd.

Project Manager

• Act as the day-to-day customer contact for asset performance, availability, incidents, warranty topics and regular performance meetings
• Monitor LTSA and SLA commitments, KPIs, invoicing and payments
• Identify contractual risks and opportunities early
• Support the development and implementation of European O&M processes, SOPs, templates, reporting standards and KPI frameworks
• Lead country-by-country process roll-outs, including planning, training, go-lives, adoption tracking and corrective actions
• Coordinate maintenance planning, spare parts, service partners and cross-country initiatives
• Escalate blockers when needed
• Prepare performance reporting and dashboards
• Turn operational data, customer feedback and lessons learned into improvement projects
• Connect customers, local O&M teams and the European O&M organisation to support energy storage asset performance

O&M Project Manager – Europe