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Lifecycle Marketing Strategist
Sunlighten. Own full lifecycle marketing strategy and execution including lead nurture, qualification support, appointment driving, post-purchase engagement, retention, and re-engagement .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in full lifecycle marketing strategy and execution, with a strong focus on retention and customer engagement. Proficient in Salesforce Marketing Cloud and skilled in data-driven decision-making to optimize marketing automation and improve key performance indicators.
Highest-signal resume keywords
Salesforce Marketing CloudLifecycle Marketing StrategyData SegmentationA/B Testing MethodologiesGDPR Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Marketing AutomationLead Nurture ProgramsDynamic PersonalizationRetention CampaignsBehavioral TriggersData ExtensionsEngagement History AnalysisLead ScoringTechnical TroubleshootingPerformance Data Analysis
Soft Skills
Strong Written CommunicationAttention to DetailAnalytical Skills
Tools & Technologies
Salesforce CRMJourney BuilderAutomation StudioContact BuilderAMPscript
Industry Keywords
DTC EcommerceB2B Lead GenerationCustomer Lifetime ValueChurn ReductionMarketing Best Practices
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Own full lifecycle marketing strategy and execution including lead nurture, qualification support, appointment driving, post-purchase engagement, retention, and re-engagement
- Partner with Marketing and Sales to develop coordinated, behavior-based automation journeys
- Align messaging to lifecycle stage and areas of friction
- Design retention-focused campaigns to reduce churn and increase customer lifetime value
- Develop marketing programs for lead nurture, abandoned browse/cart, post-purchase follow-up, retention, and winback
- Maintain and evolve marketing automation workflows, technical processes, and integrations between Marketing Cloud and Salesforce CRM
- Create and manage dynamic content blocks, personalization logic, and behavioral triggers
- QA campaigns and journeys
- Create and maintain Data Extensions, filtered audiences, and lifecycle-based segmentation criteria
- Implement audience logic using engagement history, purchase behavior, lead scoring, and business-defined triggers
- Develop segmentation strategies based on behavior, lifecycle stage, and subscriber/customer type
- Collaborate with Salesforce administrators and internal stakeholders to ensure journey criteria and automation rules are accurate and scalable
- Manage and grow subscriber databases while maintaining list hygiene and platform contract thresholds
- Analyze, monitor, and report on lifecycle KPIs including deliverability, engagement, lead progression, conversion rate, revenue contribution, and retention
- Identify journey drop-off points and optimize flows
- Run structured A/B testing across messaging, cadence, personalization, segmentation, and offer strategy
- Present insights and performance trends with actionable recommendations
- Serve as Marketing Cloud Admin, managing journey logic, data structure, automation workflows, and technical troubleshooting
- Monitor active journeys and automations for logic errors or performance issues
- Ensure compliance with GDPR, CAN-SPAM, CASL, TCPA, and other relevant regulations
- Stay current on lifecycle marketing best practices, automation innovations, and channel trends
Requirements
What you’ll need- 3–5+ years of hands-on experience within DTC ecommerce and/or B2B lead generation environments
- Strong proficiency in Salesforce Marketing Cloud (Journey Builder, Automation Studio, Contact Builder, AMPscript)
- Experience building and optimizing lifecycle nurture and retention programs, with demonstrated impact on retention metrics (churn reduction, reactivation, LTV growth)
- Deep understanding of relational data, segmentation logic, and dynamic personalization
- Comfort working with complex automation workflows and CRM integrations
- Familiarity with AI tools for marketing optimization
- Experience with structured A/B testing methodologies
- Strong analytical skills with the ability to translate performance data into optimization strategies
- Exceptional attention to detail and strong QA discipline
- Strong written communication skills
Benefits
Comp & perks- Hybrid Work Schedule: Required in office days are Monday, Tuesday, and Thursday
- Competitive Paid Time Off Policy + Paid Holidays + Floating Holiday
- Fully Equipped Fitness Center On-Site
- Free Lunch Program featuring a James-Beard Award Winning Chef
- Health (HSA & FSA Options), Dental, and Vision Insurance
- 401(k) with company contributions
- Profit Sharing
- Life and Short-Term Disability Insurance
- Professional Development and Tuition Reimbursement
- Associate Discounts on Saunas, Spa Products and Day Spa Services