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Website Operations – Digital Experience Specialist
Sunlighten. Execute content updates across Sunlighten’s digital properties, including homepage promotions, campaign messaging, blogs, and press releases .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in website operations and digital content management, with a strong focus on SEO, A/B testing, and the use of AI tools for content updates and optimization. Proven ability to manage multiple projects while ensuring brand consistency and functionality across digital platforms.
Highest-signal resume keywords
Website Operations ManagementOn-Page SEO ImplementationA/B Testing and PersonalizationHeadless CMS ExperienceDigital Content Creation
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Website AdministrationContent Management SystemsEcommerce PlatformsStructured DataSEO Best PracticesAI Tools UtilizationA/B TestingDigital Asset ManagementContent FormattingPerformance Monitoring
Soft Skills
Strong OrganizationAttention to DetailProject ManagementCollaborationProblem-Solving
Tools & Technologies
Google Search ConsoleCMS PlatformsEcommerce ToolsAI Content ToolsAnalytics Software
Industry Keywords
Digital MediaMarketingContent UpdatesPromotional CampaignsWebsite Optimization
About the role
Key responsibilities & impact- Execute content updates across Sunlighten’s digital properties, including homepage promotions, campaign messaging, blogs, and press releases
- Build landing pages and campaign experiences using approved templates and reusable components
- Create and update product pages, including content, merchandising, pricing and financing presentation, comparisons, bundles, and cross-sell placements
- Update CTAs, forms, navigation, and on-site entry points for chat, SMS opt-in, and call pathways
- Maintain content libraries, templates, product galleries, and digital assets
- Manage day-to-day website administration, publishing, and promotional updates across CMS and ecommerce platforms
- Support launches of new products and offers
- Update the Sunlighten Day Spa website with monthly promotions and ongoing content changes
- Use AI tools for website updates, content formatting, publishing, and accessibility and broken-link QA, with human review
- Build pages that search engines and AI crawlers can read using heading hierarchy, metadata, structured data, and internal linking
- Implement approved SEO and GEO recommendations, redirects, and 404 fixes
- Monitor international sites for technical and performance issues and coordinate regional fixes
- Escalate backend, architecture, or integration work to developers
- QA website changes for accuracy, functionality, links, forms, brand consistency, and desktop/mobile display
- Build, configure, QA, and launch approved A/B tests and personalized experiences; maintain documentation
- Build and maintain promotional pop-ups and approved chat experiences
- Confirm tracking is in place with the Business Analyst before launches
- Partner with Creative, Content, Growth, Lifecycle, Product Marketing, Marketing Analytics, developers, and agencies
- Identify workflow bottlenecks and recommend improvements
Requirements
What you’ll need- 2–5 years of hands-on website operations, ecommerce, or digital experience execution
- Bachelor’s degree in Marketing, Communications, Digital Media, or a related field preferred
- Experience with headless CMS and ecommerce platforms, plus A/B testing or personalization tools
- Working understanding of website structure, on-page SEO, structured data, and how search engines and AI crawlers interpret content
- Google Search Console experience preferred, not required
- Strong organization and attention to detail across multiple projects and deadlines
- Demonstrated ability to use AI tools responsibly
Benefits
Comp & perks- Hybrid Work Schedule: Required in office days are Monday, Tuesday, and Thursday
- Competitive Paid Time Off Policy + Paid Holidays + Floating Holiday
- Fully Equipped Fitness Center On-Site
- Free Lunch Program featuring a James-Beard Award Winning Chef
- Health (HSA & FSA Options), Dental, and Vision Insurance
- 401(k) with company contributions
- Profit Sharing
- Life and Short-Term Disability Insurance
- Professional Development and Tuition Reimbursement
- Associate Discounts on Saunas, Spa Products and Day Spa Services