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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in People Operations, including employee relations, performance management, and compliance with labor laws. Proficient in managing HRIS platforms and driving engagement initiatives while fostering a positive workplace culture.
Highest-signal resume keywords
People Operations ManagementEmployee RelationsWorkplace InvestigationsHRIS PlatformsSHRM-CP Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Performance ManagementTalent EnablementChange ManagementConflict ResolutionCompensation AlignmentOrganizational DesignData ManagementOnboardingOffboardingEngagement Initiatives
Soft Skills
Interpersonal CommunicationCoachingPresentation SkillsMulti-taskingNavigating Ambiguity
Tools & Technologies
WorkdayHRIS Platforms
Certifications & Qualifications
SHRM-CPPHR
Industry Keywords
Labor LawsEmployee DevelopmentPerformance Review CyclesInclusive Workplace CultureSafety Compliance
About the role
Key responsibilities & impact- Partner directly with functional managers and field leaders to align People strategies with business goals and operational performance
- Coach and guide leaders on employee development, performance management, talent enablement, change management, and conflict resolution
- Consult with managers on compensation alignment, performance review cycles, organizational design, and team structure
- Serve as a trusted resource for employees and managers to drive a positive, inclusive, and transparent workplace culture
- Conduct timely, thorough, and objective investigations into employee concerns
- Partner with Safety, Employee Relations, and Legal to reach fair resolutions
- Ensure compliance with local, state, and federal labor laws and internal policies
- Manage day-to-day People operations and transactional processes within Workday
- Maintain accurate and timely data across job changes, promotions, and organizational updates
- Collaborate with Centers of Excellence including Talent Acquisition, Compensation, Benefits, Safety, and L&D
- Design and execute engagement and retention initiatives
- Drive smooth onboarding and offboarding experiences
- Lead and participate in special projects, process improvements, and organizational development initiatives
Requirements
What you’ll need- Bachelor’s degree in Business Administration, People/Human Resources, or a related field, or equivalent practical experience
- 5+ years of progressive People Generalist experience supporting dynamic, multi-site, or field-based employee populations
- Proven experience handling employee relations issues, workplace investigations, and conflict resolution
- Exceptional interpersonal, written, and verbal communication skills
- Comfortable presenting to and coaching leaders at all levels
- Hands-on experience with People Systems/HRIS platforms
- Demonstrated ability to independently prioritize, multi-task, and navigate ambiguity in a fast-paced, growth-oriented environment
- Willingness and ability to travel approximately 50% to branch locations
- Professional fluency in Spanish, written and verbal, is a strong plus
- SHRM-CP or PHR certification
Benefits
Comp & perks- Employee development opportunities
- Employee well-being and safety programs
- Storage and solar energy benefits supporting energy independence
- Equal opportunity workplace
- Reasonable accommodation during the hiring process or to perform the role
