Sunrun

Account Executive

• Sell solar energy products or services to consumers
• Build genuine human connections with potential customers and qualify solar as a viable energy solution
• Handle inbound pre-qualified transfer leads through a dialer
• Explore pricing and sale terms and provide custom solar proposals
• Drive solar projects from point of sale through installation
• Highlight advantages of products and services
• Develop meaningful customer relationships to encourage trust and loyalty
• Follow up with receptive transfer leads to further sales
• Demonstrate products or services through screen shares
• Guide customers electronically through the enrollment process
• Prioritize tasks to deliver an outstanding customer experience and achieve monthly sales targets
• Run and track customer account progress in a CRM tool

Inside Sales Consultant

General

• Represent the Sunrun brand within designated partner retail stores
• Foster relationships with potential customers
• Generate enthusiasm for Sunrun products
• Educate potential customers on renewable energy and storage solutions
• Proactively schedule appointments
• Help expand the Sunrun customer base
• Positively influence individuals encountered in the retail environment
• Manage a multi-store territory

Retail Specialist

Project Manager

• Drive installation quality, consistency, and continuous improvement across Sunrun’s installation organization
• Lead the Central Install Quality Review team
• Serve as a key escalation point for field leadership and Senior Leadership on critical quality challenges and systemic operational failures
• Partner cross-functionally to identify and eliminate recurring quality issues
• Own the relationship between License Holders and the Install Quality team
• Lead process improvements, FIC app and AI enhancements, Channel Partner construction reviews, and quality-focused training initiatives
• Foster high performance through proactive coaching, talent development, and rigorous quality standards
• Conduct root-cause analyses to decrease field error rates
• Integrate AI and automated technologies into the Field Installation Review app
• Co-develop specialized FIC review training tracks for new Foremen and onboarding crews
• Hold Channel Partners and License Holders accountable through audits, relationship management, and data-driven executive reporting

Manager, Project Operations – Install Quality

Operations

• Lead and empower the Housing team in sourcing, securing, and managing accommodations for Sales Representatives
• Serve as the primary operational liaison between Sales leadership and the Housing department
• Establish clear processes, performance standards, and team accountability
• Own and manage the end-to-end Housing program budget across all sales channels
• Drive cost efficiency and forecast monthly housing demands
• Proactively mitigate financial risks
• Oversee payroll housing deductions, purchase orders, vendor invoices, and financial reconciliations with Finance
• Source, negotiate, and manage third-party vendor relationships
• Ensure timely payments and contract compliance
• Resolve billing or service disputes
• Implement AI, workflow automation, and process improvements
• Reduce manual effort, enhance scalability, and optimize operational performance metrics

Manager, Sales, Housing & Vendor Operations

Appointment Setter

• Represent Sunrun's brand within designated partner retail stores
• Foster relationships with potential customers
• Generate enthusiasm for solar and storage products
• Educate potential customers on renewable energy and storage solutions
• Proactively schedule solar appointments
• Help expand the Sunrun customer base
• Positively influence every individual encountered
• Manage a multi-store territory

Solar Appointment Setter

Sales

• Lead daily operational execution, team performance, and automation initiatives for the Sales Support team
• Report to the Sr. Director of Sales Operations
• Manage workforce scheduling and drive team accountability using key operational metrics
• Resolve complex sales escalations
• Own the Megan Bot automation platform and drive continuous enhancements
• Identify, design, and implement automation initiatives and team processes
• Direct daily queue workflows, SLA adherence, and workforce scheduling
• Track case metrics and execute proactive volume reduction plans
• Oversee Call Pilot Verification and licensing processes for HIS, Solicitor, and Terros
• Manage cross-functional IT issues via BrightPath and Splat
• Conduct weekly 1:1s with team leads and onshore agents
• Drive performance reviews, skill development, and team syncs
• Maintain alignment with offshore partner operations
• Collaborate with Sales, Underwriting, Install Pipeline, Customer Care, and IT on escalations
• Maintain resolution SLAs for sales support tickets and cases
• Drive bot adoption to reduce manual case volume
• Ensure compliance standards across licensing, verification, and escalations while managing coverage

Manager, Sales Support

• Visit customer homes to collect measurements, photographs, and structural/electrical data for solar design
• Assess roof conditions, electrical service panels, and property features using standardized tools and protocols
• Climb ladders, walk rooftops, and conduct attic inspections
• Submit complete and accurate survey data using mobile field tools
• Perform post-installation inspections for final AHJ inspection or utility approval
• Confirm installations match approved plans and meet workmanship, code, and safety standards
• Collaborate with installation teams and project managers to resolve inspection issues
• Provide photos, checklists, and notes verifying inspection readiness
• Discuss installations with AHJs and customers
• Review completed installations for inspection readiness
• Coordinate inspections with AHJs and customers
• Follow dynamic daily and intraday schedules across multiple job sites
• Proactively schedule work and communicate access issues, delays, or discrepancies
• Maintain tools and safety equipment
• Represent Sunrun professionally during customer interactions
• Participate in safety briefings, trainings, and field team huddles
• Drive between job sites throughout the workday

Certified Field Operations Technician

People Operations

• Partner directly with functional managers and field leaders to align People strategies with business goals and operational performance
• Coach and guide leaders on employee development, performance management, talent enablement, change management, and conflict resolution
• Consult with managers on compensation alignment, performance review cycles, organizational design, and team structure
• Serve as a trusted resource for employees and managers to drive a positive, inclusive, and transparent workplace culture
• Conduct timely, thorough, and objective investigations into employee concerns
• Partner with Safety, Employee Relations, and Legal to reach fair resolutions
• Ensure compliance with local, state, and federal labor laws and internal policies
• Manage day-to-day People operations and transactional processes within Workday
• Maintain accurate and timely data across job changes, promotions, and organizational updates
• Collaborate with Centers of Excellence including Talent Acquisition, Compensation, Benefits, Safety, and L&D
• Design and execute engagement and retention initiatives
• Drive smooth onboarding and offboarding experiences
• Lead and participate in special projects, process improvements, and organizational development initiatives

People Generalist

• Represent the Sunrun brand within designated partner retail stores
• Foster relationships with potential customers
• Generate enthusiasm for solar, storage, and renewable energy products
• Educate potential customers on renewable energy and storage solutions
• Proactively schedule solar appointments
• Contribute to expanding the Sunrun customer base
• Positively influence individuals encountered in retail stores
• Manage a multi-store territory

Technician

• Perform advanced troubleshooting and complex service diagnosis
• Train and develop other Field Performance team members
• Organize, lead, and maintain the warranty and service schedule
• Allocate labor resources to service and warranty projects with the Electrical Foreman, Construction Supervisor, and Branch Manager
• Assist with training and development for Field Service Technicians and Field Communications Technicians
• Lead regular meetings to align and train the local field service team on best practices
• Support onboarding and training of new Field Performance team members
• Exceed field performance KPIs, including turnaround time, experience rating, and average dispatches completed
• Assist with inspections and site audits when assigned
• Follow company safety policies and procedures and identify and report safety hazards
• Establish rapport and build relationships with internal and external customers and coworkers
• Meet deadlines and key metrics while working independently and collaboratively
• Troubleshoot issues, exercise judgment, escalate problems appropriately, and follow up with customers

Certified Field Performance Technician

Financial Planning and Analysis

• Draft transaction documents and manage closing mechanics and conditions precedent for complex project financing transactions
• Work on back-leverage debt, term debt, subordinated debt, asset-backed securitizations, tax equity, and ITC transfer transactions structured as large portfolio financings of distributed generation assets
• Manage corporate approvals and disclosures related to project financing transactions
• Draft resolutions, operating agreements, and affiliate agreements
• Coordinate with executive and board stakeholders for transaction approvals
• Oversee and direct legal due diligence processes
• Work with legal and business teams to respond to investor questions, including KYC, corporate, and consumer protection compliance due diligence
• Provide practical, high-impact, solution-oriented legal advice to non-lawyer business partners
• Lead the structuring, negotiation, and closing of complex, high-value transactions
• Advise executive stakeholders and manage outside counsel on multi-million-dollar deals

Senior Legal Counsel, Project Finance

Technical Product Manager

• Guide product initiatives through discovery, requirements definition, launch, adoption, and continuous improvement
• Translate ambiguous business challenges into product roadmaps, requirements, and prioritized backlogs aligned with Sunrun's goals
• Collaborate with engineering teams on system design, architectural trade-offs, and complex implementation choices
• Define KPIs and use post-launch data to evaluate product impact and guide future investments
• Communicate vision, priorities, and investment rationale to technical and executive stakeholders
• Provide constructive pushback, build consensus, and drive disciplined execution
• Partner with engineering, product, and business stakeholders to develop high-impact AI capabilities
• Shape solutions across B2B and B2C use cases with a Product Manager and 30+ engineers

Inside Sales Consultant

Retail Specialist

Manager, Project Operations – Install Quality

Manager, Sales, Housing & Vendor Operations

Solar Appointment Setter

Manager, Sales Support

Certified Field Operations Technician

People Generalist

Solar Appointment Setter

Certified Field Performance Technician

Senior Legal Counsel, Project Finance

Staff Technical Product Manager – AI