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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong project management capabilities, ensuring timely execution of removal and reinstallation projects while maintaining high customer satisfaction. Proficient in coordinating with internal teams and external partners to streamline processes and enhance communication.
Highest-signal resume keywords
Project ManagementCustomer Relationship ManagementProblem SolvingCommunication SkillsG-Suite Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Project ManagementBidding and PricingQuality AssuranceRoot Cause AnalysisCapacity Management
Soft Skills
Self-DirectedHighly OrganizedDetail OrientedInterpersonal SkillsDeadline Management
Tools & Technologies
SalesforceG-Suite
Industry Keywords
Construction ManagementSolar InvestmentsAHJ RequirementsR&R ProjectsPartner Relationships
About the role
Key responsibilities & impact- Make key decisions on behalf of Sunrun regarding construction work required for full-scope removal and reinstallation projects
- Coordinate directly with customers to keep them informed and satisfied throughout the R&R process
- Manage partner pipelines, cycle time, and capacity to keep projects moving and minimize customer disruption
- Ensure bids and pricing are reasonable and protect the value of customers’ solar investments
- Stay current on AHJ requirements to ensure homes pass inspection after reinstallation
- Smart-assign work based on resource availability, capacity, scheduling lead time, and cost
- Review completed scopes of work to confirm quality standards are met by internal crews or third-party contractors
- Build strong partner and contractor relationships for reliable execution of R&R projects
- Manage tasks within SLAs and support escalations
- Represent R&R Operations in partner huddles with Account Managers to review pipeline health and customer outcomes
- Identify root causes of problem areas and drive customer-experience improvements
- Coordinate with Design teams to streamline R&R processes and communication
Requirements
What you’ll need- High school diploma or equivalent
- 2-4 years of relevant work experience
- Must be self-directed, a problem solver, and an independent thinker
- Acute awareness and ability to manage deadlines
- Highly organized and detail oriented
- Excellent verbal and written communication and interpersonal skills as related to internal teams
- Ability to manage several projects at once in a fast-paced work environment
- Highly proficient with desktop applications such as G-Suite and Salesforce
- Ability to perform normal office duties and operate standard office equipment
- Ability to interact and participate in meetings, including partner huddle calls
Benefits
Comp & perks- Employee development opportunities
- Well-being and safety-focused culture
- Career growth opportunities
- Equal opportunity employment
- Reasonable accommodation during the hiring process or to perform the role
