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Sunrun

Senior Multifamily Field Performance Technician

Sunrun

. Manage, schedule, and complete service and warranty-related work .

Posted 10/9/2026full-timeHollister • California • United StatesSenior💰 $33 - $44 per hourWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in managing service and warranty projects, with a strong focus on field performance metrics and team training. Proficient in electrical principles, PV systems, and compliance with NEC codes, ensuring high-quality service delivery.

Highest-signal resume keywords
Field Construction ExperiencePV System OperationElectrical Journeyman CertificationKnowledge of NEC CodesCustomer Service Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
PV DesignElectrical PrinciplesSingle-Line Drawing InterpretationTroubleshooting SkillsConstruction Principles
Soft Skills
Organizational SkillsTime Management SkillsVerbal Communication SkillsWritten Communication SkillsLogical Decision-Making
Tools & Technologies
Personal Protective EquipmentFall Protection HarnessesField Service Scheduling Software
Certifications & Qualifications
Electrical Journeyman CertificationValid Driver's License
Industry Keywords
Solar ExperienceService and Warranty ManagementField Performance KPIsSite AuditsCustomer Interaction

About the role

Key responsibilities & impact
  • Manage, schedule, and complete service and warranty-related work
  • Organize, lead, and maintain the warranty and service schedule
  • Allocate labor resources to service and warranty projects with the Electrical Foreman, Construction Supervisor, and Branch Manager
  • Assist with training and development for Field Service Technicians and Field Communications Technicians
  • Lead regular meetings to align and train the local field service team on best practices
  • Support onboarding and training of new field performance team members
  • Exceed field performance KPIs, including turnaround time, experience rating, and average dispatches completed
  • Assist with inspections and site audits when assigned
  • Work independently and as part of the Performance O&M team
  • Interact with customers, Branch Manager, Senior Electrical Foreman, Construction Supervisor, and centralized scheduling Field Service Team
  • Travel 100%

Requirements

What you’ll need
  • 1–3 years of previous field construction or solar experience required
  • High School diploma required
  • PV design or PV electrical experience preferred
  • Must maintain a clean driving record and pass a driving background check
  • Must be 21 years of age and possess a valid driver’s license
  • Valid state or local Electrical Journeyman certification or license preferred; may be required depending on state requirements
  • Knowledge of the NEC and applicable codes and standards
  • Working knowledge of current NEC codes
  • Ability to interpret single-line drawings and PV systems from roof to meter
  • Knowledge of electrical principles related to solar interconnection/tie-in and code
  • Understanding of PV system operation and interconnection activities
  • Understanding of basic construction principles
  • Strong computer skills
  • Excellent verbal and written communication skills
  • Excellent organizational and time management skills
  • Proven customer service track record
  • Logical decision-making and troubleshooting skills
  • Ability to transport up to 50 pounds frequently and up to 100 pounds with assistance
  • Ability to work on rooftops, ladders, rafters, roof tiles, shingles, confined spaces, and at heights
  • Ability to work outdoors in excessive noise, extreme heat, extreme cold, wet environments, and humidity
  • Ability to use fall protection harnesses and other personal protective equipment
  • Ability to distinguish specified colors and hear verbal commands and warnings
  • Ability to work with chemicals using appropriate protections

Benefits

Comp & perks
  • Employee development and training through the Power+ program
  • Skills training across multiple teams
  • Enhanced job security through cross-functional training
  • Equal opportunity employment
  • Reasonable accommodation during the hiring process or to perform the role