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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing service and warranty projects, with a strong focus on field performance metrics and team training. Proficient in electrical principles, PV systems, and compliance with NEC codes, ensuring high-quality service delivery.
Highest-signal resume keywords
Field Construction ExperiencePV System OperationElectrical Journeyman CertificationKnowledge of NEC CodesCustomer Service Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
PV DesignElectrical PrinciplesSingle-Line Drawing InterpretationTroubleshooting SkillsConstruction Principles
Soft Skills
Organizational SkillsTime Management SkillsVerbal Communication SkillsWritten Communication SkillsLogical Decision-Making
Tools & Technologies
Personal Protective EquipmentFall Protection HarnessesField Service Scheduling Software
Certifications & Qualifications
Electrical Journeyman CertificationValid Driver's License
Industry Keywords
Solar ExperienceService and Warranty ManagementField Performance KPIsSite AuditsCustomer Interaction
About the role
Key responsibilities & impact- Manage, schedule, and complete service and warranty-related work
- Organize, lead, and maintain the warranty and service schedule
- Allocate labor resources to service and warranty projects with the Electrical Foreman, Construction Supervisor, and Branch Manager
- Assist with training and development for Field Service Technicians and Field Communications Technicians
- Lead regular meetings to align and train the local field service team on best practices
- Support onboarding and training of new field performance team members
- Exceed field performance KPIs, including turnaround time, experience rating, and average dispatches completed
- Assist with inspections and site audits when assigned
- Work independently and as part of the Performance O&M team
- Interact with customers, Branch Manager, Senior Electrical Foreman, Construction Supervisor, and centralized scheduling Field Service Team
- Travel 100%
Requirements
What you’ll need- 1–3 years of previous field construction or solar experience required
- High School diploma required
- PV design or PV electrical experience preferred
- Must maintain a clean driving record and pass a driving background check
- Must be 21 years of age and possess a valid driver’s license
- Valid state or local Electrical Journeyman certification or license preferred; may be required depending on state requirements
- Knowledge of the NEC and applicable codes and standards
- Working knowledge of current NEC codes
- Ability to interpret single-line drawings and PV systems from roof to meter
- Knowledge of electrical principles related to solar interconnection/tie-in and code
- Understanding of PV system operation and interconnection activities
- Understanding of basic construction principles
- Strong computer skills
- Excellent verbal and written communication skills
- Excellent organizational and time management skills
- Proven customer service track record
- Logical decision-making and troubleshooting skills
- Ability to transport up to 50 pounds frequently and up to 100 pounds with assistance
- Ability to work on rooftops, ladders, rafters, roof tiles, shingles, confined spaces, and at heights
- Ability to work outdoors in excessive noise, extreme heat, extreme cold, wet environments, and humidity
- Ability to use fall protection harnesses and other personal protective equipment
- Ability to distinguish specified colors and hear verbal commands and warnings
- Ability to work with chemicals using appropriate protections
Benefits
Comp & perks- Employee development and training through the Power+ program
- Skills training across multiple teams
- Enhanced job security through cross-functional training
- Equal opportunity employment
- Reasonable accommodation during the hiring process or to perform the role
