Senior Product Manager, Consumer & Mobile Applications

SunStrong Management

. Own the product vision, strategy, and multi-quarter roadmap for SunStrong's homeowner-facing mobile and web applications .

Posted 11/5/2026full-timeRemote • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in product management for consumer-facing software, including mobile applications, with a focus on user experience, compliance, and cross-functional collaboration. Proficient in defining product metrics, managing migrations, and delivering self-service capabilities while ensuring adherence to industry standards.

Highest-signal resume keywords

Product ManagementNative Mobile Applications (iOS and Android)SQL FluencyCross-Functional LeadershipCompliance with PCI-DSS and FDCPA

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Product VisionEnd-to-End User ExperienceCustomer Migration PlanningTransactional Consumer FlowsProduct AnalyticsExperimentationBuild-Ready RequirementsData MigrationTestingRelease Management

Soft Skills

Excellent Written CommunicationExcellent Verbal CommunicationAnalytical SkillsLeadership Without Authority

Tools & Technologies

Fleet TelemetryApp Store Release Management

Industry Keywords

Consumer PrivacyAccessibilityUDAAPCustomer CareField Service Operations

Tech Stack

Tools & technologies

AndroidiOSSQL

About the role

Key responsibilities & impact

Own the product vision, strategy, and multi-quarter roadmap for SunStrong's homeowner-facing mobile and web applications
Define the end-to-end homeowner experience across customer care, payment, service, and monitoring
Inventory inherited consumer apps and decide which to sustain, migrate, consolidate, or retire
Plan and lead customer migrations, including account and credential continuity, payment-method and autopay transfers, communications, store listings, release management, and sunset dates
Evaluate build, buy, and partner options and document recommendations and operating costs
Deliver self-service capabilities for account management, case creation and status, knowledge, guided troubleshooting, and agent handoff
Deliver bill pay and billing transparency, including invoices, payment methods, autopay, payment plans, and delinquency communications
Deliver end-to-end field service requests with scheduling, technician tracking, and resolution
Define independent monitoring for homeowners' generation and storage assets with Fleet Telemetry
Define and own product metrics, instrument features, run experiments, and report realized value after release
Run continuous discovery with homeowners, customer care agents, and field technicians
Coordinate across Customer Care, Servicing and Collections, Field Service Operations, Fleet Telemetry, Engineering, Design, Legal and Compliance, and external vendors
Ensure compliance with PCI-DSS, consumer privacy and consent, accessibility, FDCPA, UDAAP, and app store policies
Write build-ready requirements, own launch readiness, data migration, testing, support training, adoption, and communicate trade-offs

Requirements

What you’ll need

6+ years in product management, owning consumer-facing software products end to end — discovery through launch and iteration
3+ years owning native mobile applications (iOS and Android) in production, including app store release management, versioning, and the day-to-day realities of supporting a live consumer user base
Demonstrated experience with transactional consumer flows such as account management, payments or billing, and customer support, where accuracy and trust matter as much as polish
Experience migrating, consolidating, or sunsetting applications or platforms — moving real users from an old product to a new one without losing them
Strong analytical skills: SQL fluency, product analytics, and experimentation, with the habit of defining success metrics before building
Excellent written and verbal communication, with the ability to move between engineering detail and executive summary without losing either audience
A track record of leading cross-functional initiatives to completion and earning followership without formal authority