SunStrong Management

Analyst

• Prepare recurring daily, weekly, and monthly servicing reports covering volume, aging, delinquency, and productivity
• Distribute recurring reports on schedule
• Reconcile billing, payment, and remittance data between servicing, banking, and accounting systems
• Research variances to resolution
• Research data exceptions such as failed payments, unapplied cash, missing production data, and duplicate accounts
• Coordinate corrections with the servicing team
• Support investor and client reporting packages by gathering source data, populating templates, and performing accuracy checks
• Maintain servicing-system data quality by running validation queries and clearing error queues
• Document procedures, report definitions, and data sources
• Assist with user acceptance testing for system enhancements, report changes, and new portfolio boarding
• Respond to ad hoc data requests from Servicing, Asset Management, and Finance
• Escalate anomalies, trends, and potential control issues to the Manager, Servicing
• Follow established policies, procedures, and controls in reporting and data handling activities

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Servicing Analyst I