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Servicing Analyst I
SunStrong Management. Prepare recurring daily, weekly, and monthly servicing reports covering volume, aging, delinquency, and productivity .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong analytical skills with a focus on data reconciliation, reporting accuracy, and attention to detail. Proficient in utilizing Excel and reporting tools to support financial operations and maintain data integrity.
Highest-signal resume keywords
Data ReconciliationExcel ProficiencyReporting and AnalysisSQL ExposureAttention to Detail
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisFinancial ReportingReconciliationReport PreparationValidation Queries
Soft Skills
Clear CommunicationProblem-SolvingTime ManagementAttention to Detail
Tools & Technologies
ExcelPower BITableauSQL
Industry Keywords
Servicing OperationsAsset-Backed FinanceRenewable EnergyData Quality
Tech Stack
Tools & technologiesSQLTableau
About the role
Key responsibilities & impact- Prepare recurring daily, weekly, and monthly servicing reports covering volume, aging, delinquency, and productivity
- Distribute recurring reports on schedule
- Reconcile billing, payment, and remittance data between servicing, banking, and accounting systems
- Research variances to resolution
- Research data exceptions such as failed payments, unapplied cash, missing production data, and duplicate accounts
- Coordinate corrections with the servicing team
- Support investor and client reporting packages by gathering source data, populating templates, and performing accuracy checks
- Maintain servicing-system data quality by running validation queries and clearing error queues
- Document procedures, report definitions, and data sources
- Assist with user acceptance testing for system enhancements, report changes, and new portfolio boarding
- Respond to ad hoc data requests from Servicing, Asset Management, and Finance
- Escalate anomalies, trends, and potential control issues to the Manager, Servicing
- Follow established policies, procedures, and controls in reporting and data handling activities
Requirements
What you’ll need- Bachelor’s degree in Business, Finance, Accounting, Economics, Data Analytics, or a related field, or an equivalent combination of education and experience
- 0–2+ years’ related experience in analysis, reporting, servicing operations, accounting, or a similar data-oriented role; internship experience considered
- Working Excel skills, including formulas, pivot tables, and lookups
- Ability to build and maintain a recurring report
- Strong attention to detail
- Comfort reconciling large data sets to the penny
- Clear written and verbal communication skills for explaining findings to non-analysts
- Ability to meet recurring deadlines while handling ad hoc requests
- Previous experience in solar, renewable energy, or another asset-backed consumer finance portfolio is a plus
- Exposure to SQL, Power BI, Tableau, or similar reporting and query tools
- Coursework or experience in accounting, reconciliation, or financial reporting
- Ability to ask questions early rather than guess at unclear data
- Ability to check work and explain how a number was derived
- Ability to learn new systems and reporting tools quickly
- Ability to handle confidential customer and financial information with discretion
- Occasional overtime may be required to meet month-end, billing cycle, and reporting deadlines
- Extended periods of time working at a computer workstation
Benefits
Comp & perks- PPO and HDHP Medical Plans
- Buy-up plans for Dental and Vision
- Accident insurance
- Critical illness insurance
- Hospital indemnity insurance
- Employer-sponsored Short Term Disability
- Employer-sponsored Long-Term Disability
- Voluntary Life insurance
- Legal services
- Multiple benefits add-ons
- 401(k) Safe Harbor Match of 100% up to the first 4% and 50% on the next 2%
- Immediate 401(k) vesting
- Remote home-office environment
- Occasional team meetings
- Internship experience considered