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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in data analysis and process improvement within a collaborative startup environment, with a focus on chargeback risk management and customer account review. Strong critical thinking and problem-solving skills are essential for contributing to business-related projects and tool development.
Highest-signal resume keywords
Data AnalysisProcess ImprovementMicrosoft Workspace ProficiencyGoogle Workspace ProficiencyCritical Thinking
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Strong Work EthicPassion for People, Processes, and SystemsQuick LearnerDesire to Contribute
Industry Keywords
Chargeback Risk ManagementCustomer Account ReviewStartup EnvironmentBusiness-Related ProjectsTeam Collaboration
About the role
Key responsibilities & impact- Review customer accounts to compile compelling evidence for bank disputes
- Identify and/or contribute to process improvements
- Participate in special projects, such as building tools to fight chargebacks more efficiently
- Work with data and engineering teams on business-related projects
- Analyze chargeback data trends to eliminate chargeback risk factors and drive product improvements
- Contribute to a fast-moving, collaborative startup environment and participate in team meetings, Slack chats, and social events
Requirements
What you’ll need- You are a post-secondary student, studying a business-related major
- Proficiency with Microsoft and Google Workspaces
- 1-2 work terms of experience preferred
- You have a passion for people, processes, and systems
- You have a strong work ethic with a desire to contribute to a fast-growing startup
- You are a critical thinker and problem-solver
- You can learn quickly, paired with the desire to work hard
- Candidates can be based anywhere in Canada
- Minimum 6-hour overlap with the Eastern Time Zone
- Available to work a 40-hour work week
- Must be residing in the country where your school is located for the complete duration of the internship
- Internship must be part of your academic program or completed independently, as applicable
Benefits
Comp & perks- Home Office Setup Allowance: $300 one-time
- Friday UberEats Allowance: $25/week
- Learning & Development Allowance: $300/ per term
- Fitness/Wellness Allowance: $120/per term
- Optional virtual and in-person socials, including company-wide game nights and events
- Remote-first work arrangement
- Accommodations available on request for candidates taking part in all aspects of the selection process
