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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in data analysis and Microsoft Excel to support customer dispute resolution and fraud mitigation efforts. Possesses strong critical thinking and problem-solving skills, with a passion for contributing to operational processes in a fast-paced environment.
Highest-signal resume keywords
Data AnalysisMicrosoft Excel ProficiencyCustomer Dispute ResolutionFraud MitigationCritical Thinking
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisMicrosoft Excel
Soft Skills
Critical ThinkingProblem-SolvingStrong Work EthicDesire to Contribute
Tools & Technologies
Fraud Dashboards
Industry Keywords
Customer AccountsChargebacksStrategic OperationsFast-Growing Startup
About the role
Key responsibilities & impact- Review customer accounts to compile compelling evidence for customer disputes
- Assess and leverage data to gather insights on customer behavior and identify opportunities
- Monitor fraud dashboards to support proactive fraud mitigation
- Participate in special projects related to fraud and chargebacks
- Work as part of the broader Strategic Operations team
- Contribute to real projects that ship and are used
- Participate in team meetings, Slack chats, and social events
Requirements
What you’ll need- Post-secondary student studying business or finance
- Proficiency with Microsoft Excel
- 1–2 years of work experience preferred
- Experience with data analysis preferred
- Passion for people, processes, and systems
- Strong work ethic and desire to contribute to a fast-growing startup
- Critical thinker and problem-solver
- Ability to learn quickly and desire to work hard
- Candidates must be based in Canada
- Minimum 6-hour overlap with the Eastern Time Zone
- Availability to work a 40-hour work week
- Ability to work core hours from 9/10 am to 5/6 pm EST, Monday to Friday, with some flexibility on start/end times
- Must reside in the country where the school is located for the complete duration of the internship
- Internship must be part of an academic program or completed independently, as applicable
Benefits
Comp & perks- Home Office Setup Allowance: $300 one-time
- Friday UberEats Allowance: $25/week
- Learning & Development Allowance: $300/ per term
- Fitness/Wellness Allowance: $120/per term
- Optional virtual and in-person socials, including company-wide game nights and events
- Remote-first work environment
- Accommodations available on request during the selection process
