Travel Risk Operations Intern

Super.com

. Conduct deep-dive investigations into customer accounts and transactions .

Posted 9/16/2026internshipRemote • CanadaEntry Level💰 CA$20 - CA$32 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong data analysis capabilities, with proficiency in Microsoft Excel and SQL, to identify fraud trends and anomalies. Collaborates effectively across teams to execute fraud mitigation strategies and drive impactful projects within the travel e-commerce sector.

Highest-signal resume keywords

Data AnalysisMicrosoft ExcelSQLFraud MitigationCritical Thinking

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data MiningFraud InvestigationBehavioral AnalysisPattern SynthesisChargeback Initiatives

Soft Skills

Attention to DetailProactive Problem-SolvingRapid LearningOwnership

Tools & Technologies

Google SheetsBI Tools

Industry Keywords

Fraud TrendsRisk ManagementPaymentsTravel E-CommerceCustomer Operations

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Conduct deep-dive investigations into customer accounts and transactions
Synthesize complex evidence to drive high-integrity case decisions
Use data mining across transaction and behavioral datasets to identify fraud trends and emerging risk vectors
Monitor fraud dashboards and real-time alerts to mitigate financial losses
Collaborate with Payments, Customer Support, Product, Fraud Analysts, and Operations leaders
Execute fraud and chargeback initiatives
Drive special projects to scale travel fraud playbooks, internal tooling, and reporting frameworks
Work across Super.com’s Travel business, including Hotels, Flights, and Things to Do

Requirements

What you’ll need

Currently pursuing a post-secondary degree in Business, Finance, Economics, Criminology, or a related field of study
Proficient in Microsoft Excel/Google Sheets, including formulas, pivot tables, and lookups
Prior exposure to SQL or BI tools is highly advantageous
1–2 years of relevant professional or internship experience is preferred
Proven aptitude for data analysis or investigative work through academic projects, co-op placements, or extracurricular initiatives
Sharp attention to detail and ability to synthesize patterns and identify anomalies within complex datasets
Critical thinker and proactive problem-solver able to navigate ambiguity in a fast-paced environment
Rapid learner with a strong sense of ownership and desire to make a tangible impact within a high-growth startup
Prior experience or exposure to fraud mitigation, risk management, payments, travel e-commerce, or customer operations is a bonus
Maintain a minimum 6-hour overlap with the Eastern Time Zone
Available to work a 40-hour work week
Residing in Canada for the complete duration of the internship
Internship must be part of the applicant’s academic program or completed independently, as applicable
Unofficial grade report required with application

Benefits

Comp & perks

Home Office Setup Allowance: $300 one-time
Friday UberEats Allowance: $25/week
Learning & Development Allowance: $300/ per term
Fitness/Wellness Allowance: $120/per term
Remote-first work environment
Virtual and in-person socials, including company-wide game nights and events
Accommodations available on request during the selection process