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Supply Account Manager
Supercritical. Own Supercritical’s relationships with every contracted supplier worldwide .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in account management, supplier relationship management, and stakeholder communication, with a strong focus on CRM processes and performance tracking. Proven ability to manage international projects and deliver results in a fast-paced environment.
Highest-signal resume keywords
Account ManagementSupplier Relationship ManagementHubSpot CRM ExperienceStakeholder CommunicationProject Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Account ManagementSupplier Contract ManagementPerformance KPI TrackingData-Backed Business Case DevelopmentAutomated Workflow Setup
Soft Skills
Highly OrganisedAttention to DetailCommunication Skills
Tools & Technologies
HubSpot
Industry Keywords
Carbon RemovalClimateAgricultureCommodity Supply ChainsInternational Stakeholder Management
About the role
Key responsibilities & impact- Own Supercritical’s relationships with every contracted supplier worldwide
- Onboard suppliers and serve as their primary contact through development, delivery, review and renewal
- Manage supplier relationships and stakeholder communications, including senior stakeholders
- Run regular check-ins, QBRs and annual reviews according to supplier tier
- Coordinate supply, sales, marketing and climate science teams
- Own supplier contract terms and accountability for delivery against contracted milestones
- Own supplier reporting, NPS tracking and performance KPIs
- Manage supplier workflows across the lifecycle, including credit retirement
- Maintain supplier risk registers, compliance records and current ratings
- Confirm when suppliers are ready for allocation
- Guide new projects through the Supply Development Programme
- Own development plans and manage internal and external stakeholders through project launch
- Maintain HubSpot as the single source of truth and help shape automated workflows
Requirements
What you’ll need- 3–5 years as an Account Manager
- Proven account management background
- Experience managing international stakeholders and projects across different countries and time zones
- Ability to manage senior stakeholders, including founder and CEO level
- Experience setting up CRM processes and automated workflows; HubSpot experience is a plus
- Commercial understanding of pipeline, contracts and delivery
- Ability to build clear, data-backed business cases
- Highly organised with impeccable attention to detail
- Ability to manage multiple accounts, contract terms and delivery dates
- Start-up or scale-up experience
- Experience in carbon removal, climate, agriculture or commodity supply chains is a bonus, not a requirement
- Applicants outside the UK must be within 3 hours of GMT/BST and willing to travel to London quarterly
- Applicants must be legally able to work without UK sponsorship; the company cannot provide UK sponsorship
Benefits
Comp & perks- Unlimited Annual Leave – Take the time you need to recharge
- Extra Time Off – The first Friday of every month is a company-wide day off
- Pension Contribution – We’ll match your 5% contribution with 3%
- Flexible Hybrid Work – Work remotely first, with the option to use our London office in Work.life Old Street
- Wellbeing & Home Setup Support – £1,000 annual wellbeing allowance + up to £500 for home office equipment
- Team Socials – Monthly team socials and quarterly company gatherings in London and annual company multi-day offsites
- Inclusive and diverse workplace
- Employer of Record arrangement for eligible applicants outside the UK