Lead Epic Grand Central/Prelude Analyst

Superlanet

. Lead application support and coordination across the designated Epic focus area .

Posted 11/9/2026contractRemote • Texas • United StatesSenior💰 $75 - $87 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Expertise in Epic application support and implementation, with a strong focus on Incident, Problem, Request, and Change Management processes. Proven ability to mentor teams and drive system improvements while ensuring high-quality application support aligned with healthcare operational workflows.

Highest-signal resume keywords

Epic Grand Central CertificationEpic Prelude CertificationApplication Support ProcessesTechnical LeadershipHealthcare Operational Workflows

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Application SupportImplementationBuildTestingGo-Live SupportOptimizationIncident ManagementProblem ManagementRequest ManagementChange Management

Soft Skills

MentoringCoachingCreative Problem-SolvingCollaborationInfluencing

Certifications & Qualifications

Epic Grand Central CertificationEpic Prelude CertificationEpic Real-Time Eligibility Certification

Industry Keywords

HealthcareClinical WorkflowsBusiness WorkflowsOperational GoalsQuality Standards

About the role

Key responsibilities & impact

Lead application support and coordination across the designated Epic focus area
Serve as the primary application representative throughout implementation, including build, configuration, testing, go-live support, and optimization
Provide advanced application guidance and serve as an escalation point for complex issues
Oversee Incident, Problem, Request, and Change Management activities
Ensure team members maintain quality standards and deliver consistent, high-quality application support
Apply expert knowledge of clinical and business workflows to support operational goals
Collaborate with stakeholders and leadership to influence project outcomes and drive system improvements
Mentor and coach team members while encouraging creative problem-solving and continuous improvement

Requirements

What you’ll need

Current Epic Grand Central and Prelude certifications required
Online verification of Epic certifications required at submission
Minimum high school diploma with relevant experience
Demonstrated experience supporting Epic applications through implementation, build, testing, go-live, and optimization
Strong understanding of application support processes, including Incident, Problem, Request, and Change Management
Proven ability to provide technical leadership, troubleshoot escalations, and mentor application teams
Strong understanding of healthcare operational workflows
Epic Real-Time Eligibility (RTE) certification or experience preferred
Associates or Bachelor's degree in a related field preferred

Benefits

Comp & perks

High possibility of contract extension