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Lead Epic PB Analyst
Superlanet. Lead and coordinate Epic PB Administration and PB Claims activities across implementation, optimization, and ongoing production support .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expert knowledge of Epic Applications and Professional Billing workflows, with a strong focus on healthcare operations and application support. Proven ability to lead teams, manage complex projects, and drive continuous improvement in a healthcare environment.
Highest-signal resume keywords
Epic Professional Billing AdministrationHealthcare Business ProcessesApplication Implementation and SupportProject Management ExperienceTeam Leadership and Mentoring
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Epic ApplicationsProfessional Billing WorkflowsApplication ConfigurationTesting and Go-Live SupportIncident ManagementProblem ManagementChange ManagementRoot Cause AnalysisDocumentation MaintenanceWorkflow Optimization
Soft Skills
Problem-SolvingCommunicationStakeholder ManagementCoachingCreative Problem-Solving
Certifications & Qualifications
Epic CertificationAdditional Epic Certifications
Industry Keywords
Healthcare OperationsRevenue CycleApplication SupportBusiness AnalysisClinical Collaboration
About the role
Key responsibilities & impact- Lead and coordinate Epic PB Administration and PB Claims activities across implementation, optimization, and ongoing production support
- Serve as a primary representative throughout build, configuration, testing, go-live, and post-go-live support
- Act as the senior escalation point for complex application issues and support activities
- Provide leadership and guidance to analysts, ensuring consistent, high-quality outcomes and adherence to standards
- Apply expert knowledge of Epic applications, professional billing workflows, and healthcare operations to support business and operational goals
- Analyze complex issues, identify root causes, and develop effective solutions across application and operational teams
- Collaborate with clinical, business, technical, and IS stakeholders to understand requirements, workflows, dependencies, and improvement opportunities
- Support Incident, Problem, Request, and Change Management processes
- Lead or contribute to projects, enhancements, upgrades, and optimization initiatives
- Coach and mentor team members while promoting creative problem-solving and continuous improvement
- Maintain accurate application documentation, workflows, and technical specifications
- Work independently while coordinating across multiple teams and priorities
Requirements
What you’ll need- 5–7+ years of experience in healthcare, business, information systems, or a related field
- Strong Epic experience with Professional Billing (PB) Administration and/or PB Claims
- Expert understanding of healthcare business processes, workflows, and application support
- Experience with application implementation, configuration, testing, go-live, optimization, and production support
- Strong problem-solving, communication, and stakeholder management skills
- High school diploma or equivalent; proof of education required
- Current/valid Epic certification(s) relevant to the supported application(s); online certification verification required
- Ability to work independently and provide leadership with minimal oversight
- Supervisory or team leadership experience preferred
- 2+ years of project management experience or equivalent project leadership experience preferred
- Experience working within a large, complex healthcare organization preferred
- Experience mentoring or coaching application analysts preferred
- Additional Epic certifications related to Professional Billing or Revenue Cycle preferred
- Bachelor’s degree in Information Systems, Computer Science, Healthcare Administration, Business, or a related field preferred
Benefits
Comp & perks- Hourly pay rate based on experience and qualifications: $75.00–$85.00/hr
- 3-month contract with high possibility of extension
- Primarily remote work
- Periodic travel required