Training and Communications Coordinator

Superlanet

. Develop and coordinate communication plans for Epic implementations, upgrades, enhancements, go-lives, and optimization initiatives .

Posted 10/2/2026full-timeRemote • United StatesMid-LevelSenior💰 $80,000 - $100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in developing and coordinating strategic communications for Epic implementations and healthcare environments, with a strong focus on creating user-friendly educational materials and managing stakeholder engagement. Proficient in translating technical information into clear content while supporting organizational change management and end-user adoption.

Highest-signal resume keywords

Epic ExperienceStrategic CommunicationsContent DevelopmentChange ManagementHealthcare IT Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Content DevelopmentWorkflow UpdatesTraining CommunicationsTip Sheets CreationJob Aids DevelopmentEditingProofreadingAudience-Appropriate CommunicationUser-Friendly Content TranslationProject Coordination

Soft Skills

Attention to DetailOrganizational SkillsProfessional CommunicationCollaborationIndependence

Certifications & Qualifications

Epic Certification

Industry Keywords

Healthcare CommunicationsChange CommunicationsEnd-User AdoptionOrganizational Change ManagementMulti-Client Managed Services

About the role

Key responsibilities & impact

Develop and coordinate communication plans for Epic implementations, upgrades, enhancements, go-lives, and optimization initiatives
Create audience-appropriate communications for clinicians, operational teams, leadership, and other healthcare end users
Draft announcements, newsletters, FAQs, readiness communications, workflow updates, talking points, and stakeholder materials
Create and maintain Epic tip sheets, quick-reference guides, job aids, workflow guides, and related end-user education materials
Translate Epic functionality and workflow changes into practical, easy-to-follow content
Partner with Epic analysts and subject-matter experts to validate content for accuracy and usability
Update training and communication materials as workflows, system functionality, and operational processes change
Support organizational change-management, end-user readiness, and adoption activities
Coordinate with project managers, operational leaders, trainers, and analysts to align communications and education with implementation plans
Gather stakeholder and end-user feedback and recommend improvements to communications and learning materials
Support multiple healthcare clients and priorities in an organized, professional, and responsive manner
Maintain organized content libraries, templates, version controls, and documentation standards
Represent Superlanet professionally during client meetings, working sessions, and content reviews

Requirements

What you’ll need

3+ years of experience in strategic communications, healthcare communications, change communications, training communications, learning-content development, or a related field
Previous experience working with Epic or within an Epic healthcare environment
Demonstrated experience creating tip sheets, job aids, quick-reference guides, FAQs, training communications, or comparable end-user materials
Healthcare or healthcare IT experience
Excellent writing, editing, proofreading, and content-development skills
Ability to translate technical and workflow information into clear, concise, and user-friendly content
Strong attention to detail, organization, and project coordination
Experience coordinating subject-matter experts, reviewers, approvals, deadlines, and multiple stakeholder groups
Ability to manage multiple priorities and workstreams
Ability to work independently and collaboratively in a fully remote environment
Strong communication skills and the ability to interact professionally with leadership, clinicians, technical teams, and operational stakeholders
Preferred: Experience supporting Epic implementations, upgrades, go-lives, optimizations, or workflow changes
Preferred: Experience developing communications for technology, workflow, or organizational change
Preferred: Exposure to organizational change management, end-user adoption, or readiness planning
Preferred: Experience working in healthcare IT, consulting, professional services, or a multi-client Managed Services environment
Preferred: Experience creating digital learning, virtual training, or multimedia educational content
Preferred: Familiarity with multiple Epic applications or clinical and revenue-cycle workflows
Epic certification, accreditation, or credentialing is a plus but is not required
Preferred: A portfolio containing sanitized examples of tip sheets, FAQs, workflow guides, newsletters, readiness communications, training decks, or digital learning materials