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Superloop

Senior Business Analyst

Superloop

. Lead business analysis for transformational projects across product, commercial, customer, process, data and technology workstreams .

Posted 10/15/2026full-timeSydney • AustraliaSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading business analysis for transformational projects, including requirements engineering, process modeling, and stakeholder engagement. Proficient in translating strategic objectives into actionable business and system requirements while ensuring effective communication and decision-making.

Highest-signal resume keywords
Business AnalysisRequirements EngineeringProcess ModelingStakeholder EngagementData Mapping

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Requirements ElicitationGap AnalysisBusiness Case DevelopmentIntegration AnalysisCustomer MigrationOperational Process DesignTest PlanningUser Acceptance TestingDecision RecordsImplementation Artefacts
Soft Skills
FacilitationNegotiationCritical ThinkingWritten CommunicationInfluencing Decisions
Tools & Technologies
Enterprise ApplicationsAPIsData FlowsReporting ToolsProcess Mapping Tools
Certifications & Qualifications
Business Analysis Certification
Industry Keywords
TelecommunicationsProduct ManagementCommercial TransformationMerger Integration

About the role

Key responsibilities & impact
  • Lead business analysis for transformational projects across product, commercial, customer, process, data and technology workstreams
  • Partner with senior stakeholders and stream owners to define scope, outcomes, priorities, decision points and acceptance criteria
  • Plan and facilitate complex discovery, requirements gathering, process design and decision-making workshops across multiple business units
  • Own the end-to-end requirements lifecycle, including elicitation, analysis, documentation, validation, prioritisation, traceability and change control
  • Translate strategic and commercial objectives into clear business, functional, non-functional, data, integration and reporting requirements
  • Develop current-state and target-state process models, customer journeys, capability maps, gap assessments and operating model impacts
  • Analyse product, pricing, contract, customer, network and system dependencies to support rationalisation and migration decisions
  • Define data mapping, interface requirements, reconciliation controls and transition rules for customer and system migrations
  • Maintain analysis artefacts and provide visibility of assumptions, dependencies, issues, risks, decisions and benefits
  • Support solution design, test strategy, acceptance criteria, defect triage, cutover planning and business readiness activities
  • Assess change impacts and work with product, commercial, operations, technology and customer teams to embed target-state processes
  • Provide evidence-based recommendations and concise executive-level insights to enable timely decision-making
  • Support transition of completed transformational project activities into sustainable business-as-usual ownership and governance
  • Initially document and map Neoloop’s existing business processes and design scalable future-state processes

Requirements

What you’ll need
  • Bachelor’s degree in Business, Commerce, Information Technology or a related field
  • Relevant business analysis certification is desirable
  • Typically 7+ years’ experience as a Business Analyst, including substantial experience leading analysis on complex transformation, integration or migration programs
  • Demonstrated experience working with senior executives, product leaders, commercial teams, technology teams and cross-functional delivery stakeholders
  • Strong capability in requirements engineering, process modelling, operating model design, gap analysis, business case development and benefits definition
  • Proven experience with product and service integration, customer migration, system rationalisation, data mapping and interface analysis
  • Experience translating commercial objectives, pricing or contractual considerations into implementable business and system requirements
  • Strong understanding of enterprise applications, APIs, data flows, controls, reporting and end-to-end operational processes
  • Demonstrated experience supporting test planning, user acceptance testing, cutover, readiness activities and transition to business as usual
  • Excellent facilitation, negotiation, critical thinking and written communication skills, with the ability to navigate ambiguity and influence decisions
  • Ability to produce high-quality executive papers, requirements specifications, process models, decision records and implementation artefacts
  • Telecommunications, product management, commercial transformation or merger integration experience is highly desirable

Benefits

Comp & perks
  • Free Home Broadband
  • Free Mobile SIM plan
  • Flexibility – 3 days/week in the office
  • Lunch on Wednesdays, snacks, donuts and more!
  • Diverse and inclusive culture
  • Gain skills and build relationships to succeed in the telco and tech industries, at Superloop and beyond
  • Supportive and inclusive workplace
  • Accessible and inclusive hiring processes