Superloop

Business Analyst

• Lead business analysis for transformational projects across product, commercial, customer, process, data and technology workstreams
• Partner with senior stakeholders and stream owners to define scope, outcomes, priorities, decision points and acceptance criteria
• Plan and facilitate complex discovery, requirements gathering, process design and decision-making workshops across multiple business units
• Own the end-to-end requirements lifecycle, including elicitation, analysis, documentation, validation, prioritisation, traceability and change control
• Translate strategic and commercial objectives into clear business, functional, non-functional, data, integration and reporting requirements
• Develop current-state and target-state process models, customer journeys, capability maps, gap assessments and operating model impacts
• Analyse product, pricing, contract, customer, network and system dependencies to support rationalisation and migration decisions
• Define data mapping, interface requirements, reconciliation controls and transition rules for customer and system migrations
• Maintain analysis artefacts and provide visibility of assumptions, dependencies, issues, risks, decisions and benefits
• Support solution design, test strategy, acceptance criteria, defect triage, cutover planning and business readiness activities
• Assess change impacts and work with product, commercial, operations, technology and customer teams to embed target-state processes
• Provide evidence-based recommendations and concise executive-level insights to enable timely decision-making
• Support transition of completed transformational project activities into sustainable business-as-usual ownership and governance
• Initially document and map Neoloop’s existing business processes and design scalable future-state processes

Explore Senior Business Analyst at Superloop. Review requirements and application details.