Application Engineer

Supermicro

. Deliver technical support for computer servers and workstations .

Posted 9/21/2026full-timeSan Jose • California • United StatesJunior💰 $80,000 - $100,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in troubleshooting and resolving complex issues related to computer hardware and software, with a strong focus on servers and workstations. Possesses excellent communication and collaboration skills to effectively support sales teams and customers.

Highest-signal resume keywords

Computer Architecture ExpertiseTechnical Support DeliveryWindows and Linux AutomationBachelor’s Degree in EE or CSCustomer Service Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

TroubleshootingTechnical SupportComputer Hardware DiagnosisSoftware Issue ResolutionServer Systems ManagementMotherboard ExpertiseScripting for AutomationProduct DemonstrationsTechnical PresentationsEnd-User Experience

Soft Skills

Strong Communication SkillsProfessionalismMotivational LeadershipOrganizational SkillsCollaborative Work

Industry Keywords

Supermicro ProductsTechnical InsightsQuality Issue ResolutionCustomer-Service SupportSales Collaboration

Tech Stack

Tools & technologies

Linux

About the role

Key responsibilities & impact

Deliver technical support for computer servers and workstations
Work independently with sales, FAEs, service teams, and customers to resolve Supermicro product issues
Provide expert technical support through phone, email, and on-site visits
Troubleshoot and resolve complex issues related to motherboards, server systems, and PC peripherals
Diagnose and resolve computer hardware and software issues
Collaborate with the sales team to provide technical insights and customer-service support
Deliver product presentations and technical demonstrations during on-site visits with the sales team
Maintain and expand technical expertise on new and existing product lines
Collaborate with Product Management to handle, clarify, and resolve quality issues

Requirements

What you’ll need

Bachelor’s degree in EE or CS, with 1+ years of professional experience (preferred)
At least 1+ year of hands-on end-user experience working with computer systems or servers, possibly in school, personal projects, or as part of a non-technical role
Extensive hands-on experience and deep expertise in computer architecture, including servers, workstations, and associated services
Experience developing or deploying advanced scripts and applications for automation on Windows and Linux platforms
Strong verbal and written communication skills
Ability to handle sensitive situations professionally
Ability to motivate and guide others while maintaining a professional and courteous demeanor
Exceptional organizational and social skills
Ability to work collaboratively and productively

Benefits

Comp & perks

Comprehensive benefits package
Potential participation in bonus programs
Potential participation in equity award programs