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Supermicro

Application Engineer

Supermicro

. Deliver technical support for computer servers and workstations .

Posted 9/21/2026full-timeSan Jose • California • United StatesJunior💰 $80,000 - $100,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in troubleshooting and resolving complex computer hardware and software issues, with a strong foundation in computer architecture and hands-on experience with servers and workstations. Capable of delivering technical support and collaborating effectively with sales and service teams to enhance customer satisfaction.

Highest-signal resume keywords
Computer Architecture ExpertiseTechnical Support DeliveryAutomation Scripting on Windows and LinuxVerbal and Written Communication SkillsCollaboration with Sales Teams

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Troubleshooting Computer HardwareResolving Software IssuesServer Systems ManagementEnd-User SupportAdvanced ScriptingWindows Platform ExperienceLinux Platform ExperienceTechnical DemonstrationsProduct PresentationsMotherboard Expertise
Soft Skills
Professional CommunicationMotivational LeadershipOrganizational SkillsSocial SkillsCollaborative Work Environment
Certifications & Qualifications
Bachelor’s Degree in Electrical EngineeringBachelor’s Degree in Computer Science
Industry Keywords
Technical SupportComputer ServersWorkstationsProduct ManagementCustomer ServiceQuality Issue Resolution

Tech Stack

Tools & technologies
Linux

About the role

Key responsibilities & impact
  • Deliver technical support for computer servers and workstations
  • Work independently with sales, FAEs, service teams, and customers to resolve Super Micro product issues
  • Troubleshoot and resolve complex issues involving motherboards, server systems, and PC peripherals via phone, email, and on-site visits
  • Diagnose and resolve computer hardware and software issues
  • Collaborate with the sales team to provide technical insights and customer-service support
  • Deliver product presentations and technical demonstrations during on-site visits with the sales team
  • Maintain and expand technical expertise across new and existing product lines
  • Collaborate with Product Management to handle, clarify, and resolve quality issues

Requirements

What you’ll need
  • Bachelor’s degree in EE or CS, with 1+ years of professional experience (preferred)
  • At least 1+ year of hands-on end-user experience working with computer systems or servers, including experience gained in school, personal projects, or a non-technical role
  • Extensive hands-on experience and deep expertise in computer architecture, including servers, workstations, and associated services
  • Experience developing or deploying advanced scripts and applications for automation on Windows and Linux platforms
  • Strong verbal and written communication skills
  • Ability to handle sensitive situations professionally
  • Ability to motivate and guide others while maintaining a professional and courteous demeanor
  • Exceptional organizational and social skills
  • Ability to foster a collaborative and productive work environment

Benefits

Comp & perks
  • Comprehensive benefits package
  • Potential eligibility for bonus programs
  • Potential eligibility for equity award programs