Network Application Engineer

Supermicro

. Provide advanced technical support for Supermicro switch products and related networking solutions .

Posted 9/15/2026full-timeSan Jose • California • United StatesMid-LevelSenior💰 $120,000 - $140,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in advanced technical support for networking solutions, with a strong focus on troubleshooting, documentation, and customer engagement. Proficient in deploying and configuring networking switches and data center environments, while effectively collaborating with engineering teams to resolve complex issues.

Highest-signal resume keywords

Networking TechnologiesTroubleshooting SkillsBGP, VXLAN, EVPN, OSPF, TCP/IPLinux Operating SystemsTechnical Documentation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Networking SwitchesRoutersNetwork Diagnostic SkillsSwitch FirmwareEthernet CablingOptical TransceiversData Center NetworkingCommand-Line InterfacesSONiCCumulus Linux

Soft Skills

Excellent Communication SkillsOrganizational AbilitiesProject ManagementDetail-OrientedTeam-Oriented Mindset

Tools & Technologies

Ticketing SystemsTechnical Documentation ToolsNetwork Operating Systems

Industry Keywords

Technical SupportQuality Assurance TestingFunctional VerificationNetwork IntegrationCustomer Engagement

Tech Stack

Tools & technologies

LinuxTCP/IP

About the role

Key responsibilities & impact

Provide advanced technical support for Supermicro switch products and related networking solutions
Assist with deployment, configuration, and support of networking switches and related infrastructure
Collaborate with engineering teams to investigate issues, drive resolutions, and validate fixes
Conduct software validation, quality assurance testing, and functional verification of switch platforms and features
Provide frontline technical support through phone, email, and ticketing systems
Diagnose, troubleshoot, and resolve software, hardware, and network-related issues
Escalate complex issues to senior support or engineering teams while maintaining ownership of customer cases
Create and maintain technical documentation, deployment guides, and troubleshooting procedures
Perform physical installation, rack-and-stack activities, cabling, and network integration of data center equipment, including lifting and moving equipment
Travel up to 25% to customer sites for installations, upgrades, troubleshooting, and technical support
Support customer deployments, onsite troubleshooting, and technical engagements

Requirements

What you’ll need

Bachelor's degree in Computer Science, Computer Engineering, Electrical Engineering, or a related technical field
Minimum of 5 years of hands-on experience with networking technologies, including switches, routers, and related networking components
Strong troubleshooting and network diagnostic skills
Understanding of switch firmware, NIC drivers, Ethernet cabling, and optical transceivers
In-depth knowledge of BGP, VXLAN, EVPN, OSPF, TCP/IP, STP, DHCP, LACP, LLDP, ARP, and related networking protocols
Experience deploying and supporting data center networking environments
Hands-on experience with network switches, routers, and AI cluster networking infrastructures
Experience with Linux operating systems, command-line interfaces, and network operating systems such as SONiC, Cumulus Linux, or similar platforms
Ability to analyze complex technical issues, make sound decisions, and implement effective solutions
Strong documentation skills
Ability to manage multiple cross-functional projects simultaneously
Ability to learn, adapt, and work effectively with emerging technologies
Experience communicating technical concepts, product capabilities, and solution architectures to internal and external customers
Strong team-oriented mindset with the ability to proactively identify, communicate, and escalate issues
Excellent written and verbal communication skills
Strong organizational, project management, and time management abilities
Detail-oriented, self-motivated, and committed to delivering high-quality customer support

Benefits

Comp & perks

Comprehensive benefits package
Potential eligibility for bonus programs
Potential eligibility for equity award programs