Sales Support Specialist

Supermicro

. Maintain sales accounts . Provide technical and administrative product information to customers . Perform daily clerical and office maintenance tasks, including typing correspondence, coordinating, data entry

Posted 9/22/2026full-timeSan Jose • California • United StatesMid-LevelSenior💰 $70,500 - $77,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and effective communication abilities while managing sales accounts and coordinating between departments. Proficient in data entry, order tracking, and maintaining inventory to support operational efficiency.

Highest-signal resume keywords

Customer Service ExperienceData Entry SkillsProfessional Communication SkillsProblem-Solving SkillsTeam Collaboration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryOrder TrackingInventory MonitoringClerical TasksQuotations Processing

Soft Skills

Effective CommunicationProblem-SolvingAbility to Work Under PressureTeamwork

Certifications & Qualifications

BA/BS Degree Preferred

Industry Keywords

Sales Accounts ManagementClient LiaisonProject CoordinationLogistics CoordinationCustomer Relationship Development

About the role

Key responsibilities & impact

Maintain sales accounts
Provide technical and administrative product information to customers
Perform daily clerical and office maintenance tasks, including typing correspondence, coordinating, data entry, quotations, and processing documents
Monitor inventory and follow up on estimated arrival times with purchasers
Liaise between sales, purchasing, production, procurement, and logistics departments
Assist with intra-company project coordination between sales and non-sales departments
Enter, monitor, and communicate directly with clients regarding order status
Facilitate credit issues and negotiate returns
Develop superior customer service relationships with prospects
Produce daily reports for clients
Provide backup support for the supervisor and team members
Perform additional duties at the supervisor's request

Requirements

What you’ll need

BA/BS degree preferred
2-4 years of relevant industry experience preferred
Experience in data entry, scheduling production, and tracking orders
Strong and effective professional communication skills: written, speaking, and presentation
Experience in customer service and dealing with clients directly
Problem-solving skills
Ability to work well in a high-pressure environment with tight deadlines
Ability to work effectively within a strong team culture

Benefits

Comp & perks

Comprehensive benefits package
Potential eligibility for bonus programs
Potential eligibility for equity award programs