Sales Support Specialist

Supermicro

. Maintain sales accounts . Provide technical and administrative product information to customers . Perform clerical and office maintenance tasks, including correspondence, coordination, data entry, quotations, and

Posted 9/15/2026full-timeSan Jose • California • United StatesSeniorLead💰 $75,000 - $85,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and effective communication abilities while managing sales accounts and coordinating between various departments. Proficient in data entry, order tracking, and production scheduling to ensure timely delivery and client satisfaction.

Highest-signal resume keywords

Customer Service ExperienceData EntryOrder TrackingProfessional Communication SkillsProblem-Solving Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryProduction SchedulingOrder TrackingInventory MonitoringDocument Processing

Soft Skills

Problem-Solving SkillsProfessional Communication SkillsTeam CollaborationAbility to Work Under Pressure

Certifications & Qualifications

BA/BS Degree Preferred

Industry Keywords

Sales AccountsClient InteractionIntra-Company CoordinationLogisticsProcurement

About the role

Key responsibilities & impact

Maintain sales accounts
Provide technical and administrative product information to customers
Perform clerical and office maintenance tasks, including correspondence, coordination, data entry, quotations, and document processing
Monitor inventory and follow up on estimated delivery times with purchasers
Liaise between sales, purchasing, production, procurement, and logistics departments
Coordinate intra-company projects between sales and non-sales departments
Enter, monitor, and communicate order status directly to clients
Facilitate credit issues and negotiate returns
Develop customer service relationships with prospects
Produce daily client reports
Provide backup support for the supervisor and team members
Perform additional duties requested by supervisors

Requirements

What you’ll need

5–7 years of relevant industry experience preferred
Experience in data entry, production scheduling, and order tracking
Strong professional communication skills in writing, speaking, and presentations
Customer service experience and direct client interaction
Problem-solving skills
Ability to work in a high-pressure environment with tight deadlines
Ability to work effectively within a strong team culture
BA/BS degree preferred

Benefits

Comp & perks

Comprehensive benefits package
Potential eligibility for bonus programs
Potential eligibility for equity award programs