Senior Sales Support Specialist

Supermicro

. Maintain sales accounts and provide technical and administrative product information .

Posted 10/6/2026full-timeSan Jose • California • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service and communication skills while effectively managing sales accounts and coordinating between departments. Proficient in data entry and inventory monitoring, with a proven track record in sales support and problem-solving.

Highest-signal resume keywords

8+ Years Of Sales Support ExperienceData EntryCustomer Service ExperienceStrong Communication SkillsOrganizational Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data EntryOrder TrackingScheduling ProductionSales SupportClient Reporting

Soft Skills

Problem-Solving SkillsProfessional Communication

Tools & Technologies

Microsoft WordMicrosoft Excel

Certifications & Qualifications

AA DegreeBachelor's Degree Preferred

Industry Keywords

Sales AccountsInventory MonitoringClient InteractionProject CoordinationClerical Tasks

About the role

Key responsibilities & impact

Maintain sales accounts and provide technical and administrative product information
Perform daily clerical and office maintenance tasks, including typing correspondence, coordinating, data entry, quotations, and processing documents
Monitor inventory and follow up on estimated arrival times with purchasers
Liaise between sales, purchasing, production, procurement, and logistics departments
Assist with intra-company project coordination between sales and non-sales departments
Enter, monitor, and communicate with clients regarding order status
Facilitate credit issues and negotiate returns
Develop customer service relationships with prospects
Produce daily client reports
Provide backup support for the supervisor and team members
Perform additional duties as requested by supervisors

Requirements

What you’ll need

AA degree required
Bachelor's degree preferred
8+ years of direct, related sales support experience
Experience in data entry, scheduling production, and tracking orders
Strong professional communication skills, including phone, written/email, and presentation communication
Customer service experience and direct client interaction experience
Problem-solving skills
Consistent track record of meeting or exceeding assigned jobs
Strong computer skills with Word and Excel
Strong organizational skills

Benefits

Comp & perks

Comprehensive benefits package
Potential participation in bonus programs
Potential participation in equity award programs