Solution Manager

Supermicro

. Manage OEM accounts and enable new OEM products through technology overview, product positioning statement, sales training materials, feature and function benefit summaries, FAQs, etc.

Posted 10/15/2026full-timeSan Jose • California • United StatesMid-LevelSenior💰 $88,000 - $160,000 per yearWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Manage OEM accounts and enable new OEM products through technology overview, product positioning statement, sales training materials, feature and function benefit summaries, FAQs, etc.
Provide product training, roadmap update and technical support of chassis solution to customers
Demonstrate and translate product technologies into customer benefits
Manage OEM products through life cycle from product concept to product EOL
Create product training and positioning documents, conduct tactical competitive analysis and critical situation management
Coordinate operational activities associated with the introduction of a new OEM product worldwide and Factory Product Readiness
Provide facilities plans and strategies based on product plans and roadmap
Ensure operations achieves Ready to Ship Release and transitions into production/sustaining
Serve as third-level sales support
Coordinate with production, purchasing, RMA, warehouse, and other teams to maintain smooth operation of OEM products
Lead development and integration of server/workstation system products for cloud and data center infrastructure
Collaborate with marketing and sales departments to promote products and interact directly with customers to sell products
Develop product definition strategy, research vertical-based customer solutions, and create go-to-market plans
Engage in technical, product development, marketing, and pre/post-sales support activities

Requirements

What you’ll need

BS/MS in mechanical, electrical, or computer engineering or equivalent is desirable
5+ years of experiences in chassis, computer, or server related products is preferred
Demonstrates strong organization and planning skills, ability to lead cross-functional team to complete a product/project from development stage
Strong initiative and ability to work in a self-directed environment
Strong understanding of Server/PC market trends and customer needs
Ability to lead extended teams and meet deadlines
Excellent interpersonal skills, including relationship building, collaboration within a diverse and cross-functional team
Travel to meet with customer is required for this position