Patient Intake, Scheduling Coordinator

SuperStaff

. Serve as the first point of contact for new and prospective patients .

Posted 9/24/2026full-timeRemote • PhilippinesMid-LevelSenior💰 ₱30,000 - ₱34,500 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in patient communication, scheduling, and insurance verification, ensuring accurate data entry and documentation to support clinical workflows. Proven ability to multitask and maintain high attention to detail in a fast-paced healthcare environment.

Highest-signal resume keywords

Patient SchedulingInsurance VerificationEMR ExperienceCustomer ServiceOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryPatient Chart MaintenanceAppointment SchedulingInsurance Information CollectionDocumentation

Soft Skills

Communication SkillsMultitaskingAttention to Detail

Tools & Technologies

Patient Management SystemsEMR Systems

Industry Keywords

Healthcare IntakeMedical Front-Desk OperationsPatient CommunicationHealthcare Administration

About the role

Key responsibilities & impact

Serve as the first point of contact for new and prospective patients
Answer inbound calls and respond to inquiries about services and appointments
Conduct outbound calls to patient leads and follow up on online bookings
Collect accurate patient demographic and insurance information
Obtain insurance cards and verify acceptance before scheduling
Coordinate with insurance verification teams to book patients appropriately
Collaborate with Physical Therapists on scheduling and rescheduling
Schedule evaluations and follow-up appointments 4–6 weeks in advance
Create and maintain accurate patient charts
Document patient data to support clinical and billing workflows
Track patient status to prevent missed follow-ups or dropped leads

Requirements

What you’ll need

Excellent customer service and patient communication skills
Strong verbal and written English skills for daily interaction with patients and internal teams
Proven ability to multitask in a fast-paced, patient-facing environment
Strong organizational skills to ensure timely follow-ups and accurate scheduling
High attention to detail and commitment to accuracy in data entry and documentation
High school diploma or equivalent required
Experience in healthcare intake, patient scheduling, or medical front-desk operations preferred
Familiarity with insurance verification processes preferred
Experience working with EMR or patient management systems preferred
Healthcare administration or related coursework is an advantage

Benefits

Comp & perks

HMO with 1 free dependent upon hire
Life Insurance
Night Differential
20 PTO credits annually
VL and SL cash conversion
Annual Performance-Based Merit Increases and Employee Recognition
Great Company Culture
Career Growth and Learning
A laptop will be provided by the company
NIGHT SHIFT
WORK FROM HOME