Technical Project Manager – Solutions Engineer

Support Tech

. Serve as the bridge between project management, engineering, field implementation, and the client .

Posted 9/25/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in IT infrastructure engineering and technical project management, with a strong focus on networking fundamentals, client communication, and project coordination. Proficient in managing implementation schedules, troubleshooting technical issues, and ensuring project deliverables meet acceptance criteria.

Highest-signal resume keywords

IT Infrastructure EngineeringTechnical Project ManagementNetworking FundamentalsClient-Facing CommunicationTroubleshooting Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

TCP/IPVLANsRoutingSwitchingDHCPDNSWirelessInfrastructure ImplementationsProduction CutoversMigration Tooling

Soft Skills

Organizational SkillsProblem-Solving SkillsCommunication Skills

Tools & Technologies

Ubiquiti UniFiMicrosoft 365Exchange OnlineOneDriveSharePointTeamsMFAConditional AccessVPNsNetwork Security Controls

Certifications & Qualifications

Networking CertificationsMicrosoft CertificationsProject Management Certifications

Industry Keywords

Managed Service ProviderTechnology IntegratorIT Infrastructure ProviderWireless Heatmap SurveysRF Optimization

Tech Stack

Tools & technologies

CloudDNSFirewallsSwitchingTCP/IP

About the role

Key responsibilities & impact

Serve as the bridge between project management, engineering, field implementation, and the client
Review client requirements, existing infrastructure, approved scopes, network diagrams, equipment requirements, migration plans, dependencies, and acceptance criteria
Translate business and technical requirements into practical implementation plans
Identify technical risks, missing information, and potential scope issues before implementation
Participate in solution design and technical discovery
Develop or review implementation runbooks and cutover plans
Own project schedules, milestones, dependencies, communications, and deliverables
Lead project kickoffs and maintain regular client communication
Coordinate engineers, technicians, installers, vendors, and third-party providers
Manage maintenance windows and implementation schedules
Maintain project status, risk, issue, and change-control documentation
Monitor project labor and resource requirements
Identify scope changes and coordinate approval before additional work is performed
Configure and deploy network infrastructure when required
Work with firewalls, managed switches, UniFi controllers, wireless access points, VLANs, VPNs, routing, DHCP, DNS, monitoring, and network security controls
Participate in wireless deployments and performance validation
Support Microsoft 365 migrations, tenant configuration, MFA, Conditional Access, Exchange Online, OneDrive, SharePoint, and Teams projects
Configure or review migration tooling and validate migration results
Troubleshoot technical issues encountered during implementation
Participate directly in production cutovers and post-cutover validation
Coordinate and/or perform pre-staging of equipment and configurations
Confirm technical prerequisites before implementation
Validate network connectivity, routing, authentication, applications, wireless, VPN, monitoring, backups, and other in-scope services
Verify completed work satisfies documented acceptance criteria
Coordinate remediation of issues discovered during testing
Act as a technical point of contact for clients
Explain technical requirements, risks, limitations, and expected project impacts
Translate technical information into understandable business terms
Coordinate client approvals, access, credentials, maintenance windows, and user communications
Maintain project and technical documentation throughout the project
Update network diagrams, VLAN/IP information, port maps, equipment inventories, migration records, and configuration documentation
Maintain implementation runbooks and project closure records
Provide technical handoff information to support teams
Conduct post-project reviews and document lessons learned

Requirements

What you’ll need

Professional experience in IT infrastructure engineering, technical project management, systems administration, network engineering, or a comparable role
Strong understanding of networking fundamentals including TCP/IP, VLANs, routing, switching, DHCP, DNS, and wireless
Experience with infrastructure implementations and production cutovers
Demonstrated ability to coordinate technical projects from planning through completion
Strong client-facing communication skills
Ability to understand technical documentation and project scopes
Strong organizational, troubleshooting, and problem-solving skills
Ability to balance hands-on technical work with project coordination responsibilities
Preferred: Experience with Ubiquiti UniFi switching, wireless, and network management
Preferred: Experience with next-generation firewalls, VPNs, WAN failover, and network segmentation
Preferred: Experience with Microsoft 365, Exchange Online, OneDrive, SharePoint, Teams, and Microsoft Entra
Preferred: Experience implementing Conditional Access and MFA
Preferred: Experience with cloud-to-cloud and file-server migrations
Preferred: Experience with wireless heatmap surveys and RF optimization
Preferred: Experience coordinating structured cabling and low-voltage infrastructure
Preferred: Experience working for an MSP, managed service provider, technology integrator, or IT infrastructure provider
Preferred: Relevant networking, Microsoft, or project-management certifications

Benefits

Comp & perks

Remote work arrangement