SurePoint Technologies

Systems Engineer

• Design, implement, and support infrastructure solutions spanning colocation, AWS cloud, networking, storage, virtualization, and identity services
• Lead moderately complex infrastructure projects from design through implementation, ensuring solutions meet enterprise standards and best practices
• Troubleshoot and resolve advanced technical issues, serving as an escalation point for infrastructure engineers
• Contribute to infrastructure architecture standards, technical guidelines, and operational procedures
• Evaluate new tools and technologies and recommend improvements to scalability, reliability, security, and operational efficiency
• Partner with cross-functional teams to ensure technical solutions support business objectives
• Maintain platform availability, reliability, and security through proactive monitoring and maintenance
• Mentor and provide technical guidance to less experienced systems engineers
• Create and maintain technical documentation, including standards, procedures, and runbooks
• Support automation, monitoring, and resiliency initiatives that drive continuous improvement
• Travel occasionally to the Cincinnati data center for hardware deployment and outage response

Senior Systems Engineer

• Define and maintain enterprise infrastructure roadmaps, modernization strategies, and long-term technology plans
• Lead the design, implementation, and support of complex infrastructure solutions spanning colocation, AWS cloud, networking, storage, virtualization, and identity services
• Establish enterprise architecture standards, technical guidelines, and operational best practices
• Evaluate and implement emerging technologies that improve scalability, reliability, security, and operational efficiency
• Lead large-scale cloud, networking, security, and platform initiatives
• Ensure alignment between technical solutions and business objectives
• Provide technical leadership and mentorship to infrastructure engineers
• Serve as the highest-level escalation point for complex technical issues
• Maintain platform availability, reliability, security, scalability, and long-term sustainability
• Develop and maintain comprehensive technical documentation, standards, and procedures
• Drive continuous improvement through automation, monitoring, and resiliency initiatives
• Travel occasionally to the Cincinnati data center to support infrastructure operations, including hardware deployment and outage response

Senior Systems Engineer

Principal Systems Engineer